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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-15-2015 11:27 AM

HP Recommended
Product: Envy 5530
Operating System: Microsoft Windows 8.1 (32-bit)

After uninstalling and reinstalling the Envy 5530 from my laptop to resolve a connectivity issue, I no longer find the option for double sided printing. I tried updating the printer software but still have no option for double sided printing. How might I be able to restore double sided printing option?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2015 12:40 PM

HP Recommended

Hi,
Ensure the Automatic Duplexing option is enabled:

Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now try printing and check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎07-15-2015 12:40 PM

HP Recommended

Hi,
Ensure the Automatic Duplexing option is enabled:

Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now try printing and check for any difference.

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-16-2015 06:40 PM

HP Recommended

That worked. Thank you!

Was this reply helpful? Yes No
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