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01-11-2011 12:31 PM
Error light flashes "remove & check color cartridge". Have checked & replaced cartridges several times & run diagnostics & still can't find the problem. Can anyone please help?
01-11-2011 12:39 PM
I know this sounds like an odd question given the issue, but what Operating System are you running? I ask, because there is an update for Windows XP that may solve this problem if you have already tried new cartridges. Instructions on the download are here under Solution Two:
**Although I am an HP employee, I am speaking for myself and not for HP.