HP Laserjet 4100MFP - ADF scanner issue: No Scanner Diagnostic menu (256 Views)
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haytaing
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Member Since: ‎01-26-2010
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HP Laserjet 4100MFP - ADF scanner issue: No Scanner Diagnostic menu

Hello. 

 

The ADF scanner is not working on the printer.  Everything else is working fine and I am able to scan from the flatbed itself.  However, there is no Scanner option in the Diagnostic menu.  I do not know what has been done to this printer so I am not sure where the problem lies.  Can anyone point me in the right direction?  Any assistance is appreciated.  Thanks.

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