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dgmichels
Posts: 1
Member Since: ‎07-24-2009
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Photosmart C5540 scan to computer function

I installed the software cd that came with the all-in-one c 5540.  When attempting to use the scan button and then 'scan to computer' it always displayed an error "Scan Problem  Try starting scan from coputer.  Refer to documentation for details".  I upgraded the software with the latest driver .exe for the c5500 series from the HP website.  When trying to use the same function on the all-in-one, I get the same message.  When I open the HP solution center, it will scan okay.  Why can't I use the scan to computer function on the all-in-one?

 

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