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12-01-2011 08:45 AM
How do I resolve a fax error 344? I have sent to this address before and it has worked fine but now I receve the error. I am using an Officejet 6500A.
Thanks for your assistance.
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12-01-2011 02:45 PM
The error code means that The remote machine has failed to respond to a fax command from the local machine because the connection is interrupted. If you've successfully sent faxes to this number before, then you can reattempt the fax transmission at a different time when line condition have improved. You can also run a fax test from your printer and check if all tests pass. A line test can also be run by your telephone company to ensure stable fax line conditions.
You can also disable Error Correction Mode by Setup menu (on printer) > Fax Setup > Advanced Fax Setup > Error Correction Mode > Off.
Hope this works for you!
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06-13-2012 06:45 PM
I have tried all these suggestions and have not been able to fax ? I connect my telephone to the direct line to see if it would call out and it worked fine but once I tried to fax I only get erro messages .