hp 5610 won't scan (108 Views)
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Honor Student
pende6
Posts: 4
Member Since: ‎09-28-2010
Message 1 of 2 (108 Views)

hp 5610 won't scan

had a hard drive crash ,replaced it and reinstalled all from backup and web site and everything was fine except hp 5610  If I download the drivers and  soft ware from the web NOTHING works . Removed that and used  the driver from windows I have a printer but nothing else . Window 7 64 bit Griffen self built with a biostar motherboard . Everything works when installed on my old HP 780 desktop

Regents Professor
Travis_C
Posts: 4,871
Member Since: ‎11-22-2011
Message 2 of 2 (94 Views)

Re: hp 5610 won't scan

Hello pende

 

I have some questions to help with troubleshooting:

 

  • What happens when you try to install the printer?
  • Do you receive any errors?
  • Are you just unable to scan?
  • Also how is the printer and computer connected?
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