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Posts: 1
Member Since: ‎09-29-2011
Message 1 of 2 (5,391 Views)

scanner does not recognize computer but will print

I have a hp photosmart C410a  will not recognize and execute scan from printer or computer.  States no computer is found?

Posts: 16,568
Member Since: ‎11-21-2008
Message 2 of 2 (5,385 Views)

Re: scanner does not recognize computer but will print

Schbulders, welcome to the forum.


I had the same problem when I installed my C310a.  I couldn't get HP Solution Center to open, either.  I opened the Control Panel / Devices and Printers / right clicked on the C310a and selected Sharing / checked Share this printer.  At this point it recognized the computer and scanned from the computer.


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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Phoenix 860-170VR; i7-6700K 4.0 GHz; 8 GB DDR4 memory; Samsung EVO 840 500 GB SSD; Radeon R9-390X video card; Win 10 Home

HP Elite x2 1012 G1 Tablet w/Travel Keyboard and Stylus; Core m3 processor; 4 GB DDR4 memory; Samsung 128 GB SSD; Audio by
Bang & Olufsen; Win 10 Home

HP Photosmart 7520 AIO

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