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‎04-12-2016 05:55 AM

HP Recommended

Dear HP Support Team

I've been using HP support driver page for quite some time but recentley I faced the problem below while trying to access the download page for a specfic product.

Usually i go to this page http://support.hp.com/us-en/drivers and insert the product number

For example I tried entering this "G1X56EA#ABV" product number and faced this error massage

 

Returened URL: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6978843&lang=en&cc=us#Z7_3054ICK0K8UDA...

 

Error Message:

  Could not open page

The service or information you requested is not available at this time.
Please try again later.

(Error: system-websrv_unavail)

 

Or tried with a different product number like "D5S15EA#ABV"

And the same kind of returned 

 

Returened url:  http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5270811&lang=en&cc=us#Z7_3054ICK0K8UDA...

 

Error message:

 

Could not open page

The service or information you requested is not available at this time.
Please try again later.

(Error: system-websrv_unavail)

 

Hopfull the problem will be fixed

 

With best regards

 

 

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2016 02:55 AM - edited ‎04-13-2016 02:56 AM

HP Recommended

You're very welcome.

 

It appears to be working today. Try the following URL.

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6978843


I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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4 REPLIES 4

‎04-12-2016 08:15 AM

HP Recommended

I can't find them either.

 

I will ask HP about it for you.

 

Please be patient.


I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎04-12-2016 07:47 PM

HP Recommended
Thanks for the quick reply erico.
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‎04-13-2016 02:55 AM - edited ‎04-13-2016 02:56 AM

HP Recommended

You're very welcome.

 

It appears to be working today. Try the following URL.

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6978843


I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎04-13-2016 03:05 AM

HP Recommended
Yep it's working fine now thanks a lot.
Was this reply helpful? Yes No
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