01-22-2017 07:57 PM
HP Sprout Pro s411t is an excellent machine No problems with hardware so far ( I have 2 years and 4 months warranty)
However, there is a serious issue with HP Support Assistant. I am not a novice with All-in one (my first machine was monorail in 1996) but I can not add HP Sprout 3D Capture Stage as a new hardware to HP Support Assistant (No problem with using this hardware and it shown in Device Manager)
2nd Problem: Tying to update Sprout Workspace ver. 126.96.36.1996 thru HP Support Assistant without any success Message "not enough storage on C://" I have a plenty of storage space FULL Cold Bootup:
with Hold the "SHIFT" key down and click 'Shutdown' - DOES NOT SOLVE this problem !
3rd Problem HP Support Assistant gave me new driver for NVidia it messed up the system and I solved this by right click for Nvidia in Device Manager and find driver to fix a question mark. More or less it is OK
There is no new HP Support Assistant available in (very old one) http://h20564.www2.hp.com/hpsc/swd/public/readInde
However, I find in HP site by using google search string: "New HP Support Assistant " I installed a newest HP Support Assistant but it sill can not find new hardware to HP Sprout 3D Capture Stage and does not show any updates for my machine
HP Support Assistant is a peace of junk - real unuseful garbage program. Who is responsible for this program ?
Please help me I am asking HP stuff who created this junk Guys, it is very very serious issue !!!
I can not update my Sprout Pro ! Yes it is excellent machine However HP Support Assistant is absolutely unuseful garbage !