• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
OMEN by HP Laptop 17-cb
Microsoft Windows 10 (64-bit)

The gaming laptop I bought seven months ago started having temperature issues for a few days. My processor, the i7-10750H, started running at 50-65 degrees Celsius at idle for this reason, the fans started running louder. Generally, the CPU temperature would not rise above 45-50 degrees Celsius at idle. GPU temperature unchanged also the GPU fan does not turn on at all. Currently, the fans are running at 42 dB.


The gaming laptop is new. Before this problem, the CPU and GPU never crossed 35 to 45 degrees while at idle. Thanks for your answer in advance.

 

Model: OMEN by HP Laptop 17-cb1xxx

Processor: 10th Gen Intel Core i7-10750H 2.60GHz

Memory: 16GB DDR4 2933 SODIMM RAM

Graphics: NVIDIA RTX 2060 6GB GDDR6

Storage: 1TB HDD+256GB PCIe SSD

Operating System: Windows 10 Home-64 Operating System

BIOS: F.20-11/04/2020

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.