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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-25-2016 09:06 PM

HP Recommended
Product: Elitebook 840 G1
Operating System: Microsoft Windows 7 (64-bit)

I'm having a tough time getting my new Bose Soundlink OE2 headset working with my HP Elitebook on Windows 7.  I'd like to use the headset for Skype and other VoIP calls.

 

I am able to get it to pair and have no issue getting sound from my laptop, but the microphone will not work and doesn't register any noise under the Recording devices tab in Sound.

 

I've tried upgrading the Bluetooth drivers and still haven't had much luck.  I see two Bluetooth Radios in my Device Manager; Intel Wireless Bluetooth and Microsoft Bluetooth Enumerator.

 

When pairing, I have two options with the headset.  I've tried both:

1.)  Listen to Music

2.)  Forward VoIP Calls to Handsfree

 

If I look at the properties of the headset, I see the following services (with all 4 selected):

1.)  Audio Sink

2.)  Handsfree Telephony

3.)  Headset

4.)  Remote Control

 

The headset and microphone work great with an iPhone.  Anyone have any ideas?  Is there a specific Bluetooth driver I should be using?

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