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HP Recommended
Elitebook 850 G1
Microsoft Windows 10 (64-bit)

A few days ago I bought this second hand HP Elitebook 850 G1. Everthing is working fine, except for the internet. It's so slow! It takes a while before a page like facebook is loaded. My internet is coming from my smartphone wifi hotspot.  (My house doesn't have wifi) I've never had problems with this smartphone wifi hotspot before.

 

I tested the speed of the laptop internet and it was VERY slow 

I also tested my smartphone internet speed (Which i use as wifi hotspot)

 

these are the results:
internet speed laptop.pnginternet speed smartphone.jpg

I also checked another laptop on the same wifi hotspot, and that internet was fast enough. 

 

internet speed laptop erik.jpg

 

What should I do now??

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