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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-22-2021 10:25 AM - edited ‎02-22-2021 11:03 PM

HP Recommended
Product: HP 15-db1000 Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

I have a new HP 15-db1000 laptop with AMD Ryzen5 3500U processor running Windows 10 Home. I try to connect externally an old HDD using 3 different SATA to USB cables and in 2 out of 3 cases Windows don't see the drive and the windows explorer, disk manager etc freeze until i unplug the disk. The same HDD with the same cables works just fine when i use my older laptop (HP-G62 iCore3 Windows 10) and yet another 12 years old HP laptop. Same problem with my daughter's similar laptop (HP 15-db1020). Any idea?

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