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HP Recommended
HP OfficeJet Pro 7740
Microsoft Windows 10 (64-bit)

Hello HP!

Seems to be I cannot install your printer and I cannot even ping it. There is clearly some  network issue but I cannot seems to find it.

This is my IPconfig>

Windows IP Configuration


Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Připojení k místní síti* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Připojení k místní síti* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::94ee:9c0c:ea60:70e4%20
IPv4 Address. . . . . . . . . . . : 192.168.1.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Thank you

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