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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-06-2017 08:58 PM

HP Recommended
Product: Officejet 6830 All-In-One
Operating System: Microsoft Windows Server 2008 (64-bit)

I need to setup the 6830 All-In-One to print, fax and scan from my Windows 2008 R2 server.  Found a couple of pages that looked like they were what I needed but turned out not to.  Look at https://support.hp.com/us-en/document/c03351547#MSI_script_example  It only refers to the setup on the client, not the server.  Even so, I went through the page trying to run the process on my server.  I did all the steps, then ran the msiexec.exe /i OJ683x64.msi command with the necessary parameters.  It looked like it was going to run but then, in the log, it said that the operating system was not supported.  Can somebody help me get this printer installed on the server?

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