I cannot download the software via. www.hp.com/eprint/dj1510 (5234 Views)
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Honor Student
philtothebrim
Posts: 3
Member Since: ‎02-17-2014
Message 1 of 12 (5,234 Views)

I cannot download the software via. www.hp.com/eprint/dj1510

Tried www.hp.com/eprint/dj1510. Get as far as begin, but it states error, not available etc
Professor
jabzi
Posts: 2,187
Member Since: ‎04-11-2012
Message 2 of 12 (5,232 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Hello philtothebrim,

 

If your PC works in Win 7 / 8 or 8.1, then download and run the HP Printer Install Wizard from www.hp.com/go/tools

 

else, click here to access the page to enter the printer model number , OS to start to download the printer software.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the white star under my name.


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Honor Student
philtothebrim
Posts: 3
Member Since: ‎02-17-2014
Message 3 of 12 (5,220 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Thanks for your swift reply jabzi. I'm a complete imbecile with technology.However,I never thought it would be this difficult. Not going to spend (ie waste) more money phoning 0845 numbers. Will try and get a refund as although the description stated you can connect the printer to a tablet,it didn't say you need a degree in computing. The easy install options clearly don't work. Not happy
Professor
jabzi
Posts: 2,187
Member Since: ‎04-11-2012
Message 4 of 12 (5,211 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

[ Edited ]

Hello philtothebrim, 

 

Please click here to access the Deskjet 1510 product specifications.

 

As per the specs, this printer Deskjet 1510 is not wireless and hence eprint or printing using a Tab is not supported.

 

I apologise if  someone ( from HP ) has given you the incorrect information about the product capability.

 

 

Model                                                                                              Wireless    Ethernet    USB
HP Deskjet 1510 All-in-One Printer series                               No              No               Yes
HP Deskjet Ink Advantage 1510 All-in-One Printer series    No              No               Yes

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the white star under my name.


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Honor Student
philtothebrim
Posts: 3
Member Since: ‎02-17-2014
Message 5 of 12 (5,203 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Product description on Argos site clearly states compatability with tablets and smartphones ! Time to contact Trading Standards
Regents Professor
Ciara_B
Posts: 6,141
Member Since: ‎11-27-2009
Message 6 of 12 (4,983 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Is this the page on the Argos site you mean? 

 

http://www.argos.ie/webapp/wcs/stores/servlet/Search?storeId=10152&catalogId=14551&langId=111&search...

 

 

Connectivity:

  • USB .
  • Email Print.
  • Mobile print enables printing direct from your smartphone or tablet through brand specific apps.
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
kakstanley
Posts: 1
Member Since: ‎04-07-2014
Message 7 of 12 (3,667 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

I cannot download the softwareof dj1510

 

Honor Student
MandyHP
Posts: 1
Member Since: ‎04-18-2014
Message 8 of 12 (3,278 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Neither can I...does anyone in HP look at this forum and ansr questions?

 

Professor
jabzi
Posts: 2,187
Member Since: ‎04-11-2012
Message 9 of 12 (3,272 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

Hello, 

 

Please download and install HP Printer Install Wizard from www.hp.com/go/tools 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the white star under my name.


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Student
wilsonalegre4
Posts: 1
Member Since: ‎07-26-2014
Message 10 of 12 (112 Views)

Re: I cannot download the software via. www.hp.com/eprint/dj1510

podes pásame el software para instalar mi impresora


philtothebrim wrote:
Tried www.hp.com/eprint/dj1510. Get as far as begin, but it states error, not available etc

 

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