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Honor Student
ashraffouad
Posts: 3
Member Since: ‎10-28-2010
Message 1 of 9 (20,214 Views)
Accepted Solution

Bluetooth & Base System device driver for win 7 64 bit

Dears,
    I have HP pavilion dv6-1199ee notebook. I formatted the machine to inctall a fresh copy of Win 7 64 bit. I have downloaded most of the drivers from the product support page , I didn't download all drivers because I found some models comes with different configuration.

 

The following is the list of what I have installed:
SP45041
SP45043
SP45044
SP45045
SP45047
SP45049
SP45050
sp45121
SP45222
SP45671
sp45975
SP46731
SP50516
TVTnr4

My issue is that I didn't find bluetooth services all working, although  HP wireless assistent tells me it is working, but you can find a snapshot of my device manager in this link.

The following are not identified:
3 Base System Device
6 Bluetooth Preipheral device
1 WD SES Device USB

I have tried UP support assistant but it doesn't give me where to update the driver also, I have tried windows update and it didn't tell also.

Could someone help?
    

Provost
Paul_Tikkanen
Posts: 45,266
Member Since: ‎07-13-2010
Message 2 of 9 (20,207 Views)

Re: Bluetooth & Base System device driver for win 7 64 bit

Hi:

 

This should take care of your base system device:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75474-1&lc=en&dlc=en&cc=eme...=

 

Install the HP ProtectSmart Hard Drive Protection driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-76187-1&lc=en&dlc=en&cc=eme...=

 

Is there anything connected to your notebook?  All those bluetooth peripheral devices and WD SES USB device?

 

Do you have a USB TV Tuner?  There is a driver for that.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-77513-1&lc=en&dlc=en&cc=eme...=

 

Paul

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 3 of 9 (20,205 Views)

Re: Bluetooth & Base System device driver for win 7 64 bit

[ Edited ]

3 Base System Device try one of these

Realtek USB 2.0 Card Reader Driver - ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45048.exe

JMicron Card Reader Driver - ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45046.exe

 

Bluetooth Try this - ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45578.exe

 

WD SES Device USB - Right-Click the WD SES Driver in the Device Manager & Left-Click 'Update Driver'.
Choose 'Install from a specific location'.The SES Driver is in the WD Smartware VCD within the Folder 'Extras'

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Honor Student
ashraffouad
Posts: 3
Member Since: ‎10-28-2010
Message 4 of 9 (20,198 Views)

Re: Bluetooth & Base System device driver for win 7 64 bit

1 WD SES Device USB
has been solved by update driver and point to WD my assport essntial external drive (WD Smartware), thanks "Cyclops".

3 Base System Device
has been solved by installing sp45046.exe, thanks "Cyclops" & "pjtikkanen"

 

After installing sp45578.exe, 3 out of 6 bluetooth prepherials has been identifed, there is still 3 remaining unknown devices.

 

I have checked this link as I was trying to get some info regarding the update, it mention it is for 32 bit windows 7 not 64.

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 5 of 9 (20,193 Views)

Re: Bluetooth & Base System device driver for win 7 64 bit

[ Edited ]

The Bluetooth driver is for Windows 7 64-Bit, check this ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45578.html

3 Pepherial Bluetooth Device, that is a function of the Pepherial Bluetooth Device itself...I believe you are using Nokia Phone, there are some Bluetooth Service, Which they dont provide Driver for...you can just ignore it...Below screenshot is from my notebook...

 

bluetooth.png

_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Honor Student
ashraffouad
Posts: 3
Member Since: ‎10-28-2010
Message 6 of 9 (20,176 Views)

Re: Bluetooth & Base System device driver for win 7 64 bit

Thanks Cyclops for yiur support, u r correct I'm using Nokia e71.

 

My device manager looks nearly same as yours.

 

Thanks u have been for great help :smileyvery-happy:

Distinguished Professor
Cyclops
Posts: 2,317
Member Since: ‎11-18-2008
Message 7 of 9 (20,174 Views)

Re: Bluetooth & Base System device driver for win 7 64 bit

You are always welcome! :smileyhappy:


_________________________________________________________
Although I am an HP employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Student
defroster
Posts: 1
Member Since: ‎12-14-2012
Message 8 of 9 (14,158 Views)

Re: Bluetooth & Base System device driver for win 7 64 bit

Bluetooth & Base System device driver for win 7 64 bit

Student
stranger88
Posts: 1
Member Since: ‎01-24-2013
Message 9 of 9 (13,353 Views)

Re: Bluetooth & Base System device driver for win 7 64 bit


ashraffouad wrote:

Dears,
    I have HP pavilion dv6-1199ee notebook. I formatted the machine to inctall a fresh copy of Win 7 64 bit. I have downloaded most of the drivers from the product support page , I didn't download all drivers because I found some models comes with different configuration.

 

The following is the list of what I have installed:
SP45041
SP45043
SP45044
SP45045
SP45047
SP45049
SP45050
sp45121
SP45222
SP45671
sp45975
SP46731
SP50516
TVTnr4

My issue is that I didn't find bluetooth services all working, although  HP wireless assistent tells me it is working, but you can find a snapshot of my device manager in this link.

The following are not identified:
3 Base System Device
6 Bluetooth Preipheral device
1 WD SES Device USB

I have tried UP support assistant but it doesn't give me where to update the driver also, I have tried windows update and it didn't tell also.

Could someone help?
    



ashraffouad wrote:

Dears,
    I have HP pavilion dv6-1199ee notebook. I formatted the machine to inctall a fresh copy of Win 7 64 bit. I have downloaded most of the drivers from the product support page , I didn't download all drivers because I found some models comes with different configuration.

 

The following is the list of what I have installed:
SP45041
SP45043
SP45044
SP45045
SP45047
SP45049
SP45050
sp45121
SP45222
SP45671
sp45975
SP46731
SP50516
TVTnr4

My issue is that I didn't find bluetooth services all working, although  HP wireless assistent tells me it is working, but you can find a snapshot of my device manager in this link.

The following are not identified:
3 Base System Device
6 Bluetooth Preipheral device
1 WD SES Device USB

I have tried UP support assistant but it doesn't give me where to update the driver also, I have tried windows update and it didn't tell also.

Could someone help?
    




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