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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi Egg-gineer,

 

Thank you for the update.

 

I have a couple more questions if you don’t mind.  When did you last update the iOS on the iPad? Is that the same time this issue started?  I know you said that you had automatic updates turned on, I’m just hoping that you might remember when the update occurred.

 

I’m hoping to get enough information so we can mimic your settings to try and recreate this AirPrint issue.  

--------------------------
Regards,
Happytohelp
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I work on behalf of HP
HP Recommended
My son discovered a fix for this problem. We've now tried it on three iPads and it's fixed it each time.
The fix is to turn off double-sided printing in the options when you are about to print a document and then turn it on again.
After doing this just once, anything printed double-sided will be long-edged printed not short-edge.
It's not a toggle, I can't get my iPad to print double-sided on the short edge now (not that I want to), for some reason once you've turned double-sided printing off and on again, long-sided becomes the permanent default.
Weird!

P.S. It fixes it for all apps.
HP Recommended

Hello Egg-gineer,

 

Thank you so much for posting this so everyone can find it.  And Kudos to your son for figuring out the fix. 

 

                        images.jpg

--------------------------
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
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