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by
AgathaV
in Printers Knowledge Base
11-01-2022
12:01 PM
7 Kudos
11-01-2022
12:01 PM
7 Kudos
...urn off the printer when ink cartridges are not installed. To avoid issues that require cleaning the printhead or that can damage the ink system, always replace ink cartridges as soon as possible, a...
by
Bullhusky
in Printing Errors or Lights & Stuck Print Jobs
06-09-2018
10:17 AM
06-09-2018
10:17 AM
Two weeks ago I changed a depleted Cyan cartridge from a machine that was otherwise working perfectly. Immediately, I received a cartridge problem warning for the replaced Cyan. This cartridge...
by
cac76
in Printing Errors or Lights & Stuck Print Jobs
02-19-2017
11:37 PM
02-19-2017
11:37 PM
I'm having difficulty getting my printer to recognize my refilled cartridge and I learned it's because of an upgrade that HP made to keep them from working. Having said this, I understand that HP h...
by
ftelesf
in Printing Errors or Lights & Stuck Print Jobs
02-14-2017
09:54 AM
02-14-2017
09:54 AM
...ypass that problem (and so i did) ordering a print, then, while print head was working, i opened upper part, catched the 934 "setup H".....print head went to right running end....i couldn't mount my XL cartridge...
by
Alan666
in Printing Errors or Lights & Stuck Print Jobs
11-03-2009
10:41 PM
11-03-2009
10:41 PM
...crolling message that says: The following Ink Cartridges appear to be missing or damaged: black [K] (or other colors). At times I have gotten it to work by taking them out and putting them in many t...
- Tags:
- Cartridge Rejection
by
W_D_R
in Printing Errors or Lights & Stuck Print Jobs
01-11-2014
03:13 AM
01-11-2014
03:13 AM
...(s) appear to be missing or damaged' and it indicated the black cartridge was at fault. I tried another new HP black cartridge and had the same outcome. I cannot use the Clean P...
by
mjkdad24
in Printing Errors or Lights & Stuck Print Jobs
09-13-2017
07:57 PM
09-13-2017
07:57 PM
My printer is now indicating that all four cartridges are damaged. I put in new ones and the problem does not go away. I have tried the suggestions on this forum site to no avail. This i...
by
dsavz
in Printing Errors or Lights & Stuck Print Jobs
02-10-2014
09:21 AM
02-10-2014
09:21 AM
I bought genuine HP ink cartidges to replace the ones I was quickly using up. The black one worked fine but when I later put the tri color one in the message "tri color cartridge problem" came up a...
by
NRalDroid
in Printing Errors or Lights & Stuck Print Jobs
07-10-2018
04:46 PM
07-10-2018
04:46 PM
...isplays message of Missing or Damaged Cartridge. Cleaned the cartridge contacts, followed instructions. Still displays message of Missing or Damaged Cartridge. Replaced the problem...
by
martinshewfelt
in Printing Errors or Lights & Stuck Print Jobs
12-04-2018
08:35 AM
12-04-2018
08:35 AM
A while back my Envy 4520 rejected the tri-color and black cartridges, claiming they were damaged. I've tried cleaning them, along with some other fixes but nothing's been working. I decided to t...
by
Ggnfrg
in Printing Errors or Lights & Stuck Print Jobs
08-08-2025
01:16 AM
08-08-2025
01:16 AM
...rinter‘s bombarding me with errors, saying the cartridges are damaged. It played around for a bit, putting in the old ones in between, restarting and so on. Same error, always for one or two d...
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.