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‎05-02-2013 04:10 PM

HP Recommended

I am still working on the recovery from this problem which AxshunJaxun was able to help me correctly diagnose.

 

I have since received Recovery Media from HP and purchased a new HDD which should be an improvement over the factory part. And, I have spent part of yesterday and most of today working on the recovery process with no success (multiple failed attempts).

 

I keep getting a "recovery failed" message from the Recovery Manager application with the specific detail message of:

 

[ 2:37:49.82] ChkErrBB.CMD : Detect some error during PININST_BBV.
[ 2:37:49.82] ChkErrBB.CMD : Check c:\system.sav\logs\BurnBootWarn.log
[ 2:37:49.82] ChkErrBB.CMD : or, check c:\system.sav\logs\BurnBootMerge.log

 

(The two .LOG files do not exist on the C: partition which is there.)

 

I have followed the process (had to initially hit ESC instead of F2) laid out by anthony82

 

According to this post this is likely a problem with the Recovery Media from HP. Has anyone else seen this type of problem and determined that to be the case as well?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.