• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎09-12-2010 01:23 PM

HP Recommended

Hi,

 

I have a HP EliteBook 8540w running Windows 7 Enterprise x64. After installing my new Canon EOS450D "EOS DIGITAL Solutions Disk v22.0" software that came with the camera, I rebooted as prompted.

 

Now my laptop boots and shows the HP logo (blue circle, with the white letters HP in the center) in the center of the screen, with "Press the ESC key for Startup Menu" in the bottom left of the screen. This is where is gets and stays stuck.

 

NO keyboard presses work. From ESC, F1 - F12, Enter, Space.....no reaction. CTRL+ALT+DEL does work however, to reboot straight back into the "stuck" screen.

 

I have removed the hard drive and DB drive as well as the additional memory, it still boots to the "stuck" screen and stays there. I cant boot from any device to update the BIOS as I cannot get past the HP logo screen.

 

The only other similar posts on the web I could find was this one (also BIOS related)

http://h30434.www3.hp.com/t5/Operating-systems-and-software/HP-Logo-boot-screen-Stuck/m-p/157702

 

There is not information AT ALL on Canon's website.

 

Any suggestions would be GREATLY appreciated.

 

Sias

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.