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HP Recommended

Model: HP 14 notebook PC

OS: Windows 8.1 64 bit

 

Last monday, HP Support Assistant told me that an update should be done on WLAN I don't exactly remember.

It was RealtekPCIe FE Family Controller I think that was updated. 
After successfully doing the update, my PC cannot detect any wireless connection anymore.

It's working fine when an Ethernet cable is connected.

When I look up at the Device Manager, my WiFi adapter has a yellow triangle with an exclamation point inside it.

 

Driver Version: 10.0.0.270

 

I have done a lot of driver updates already but still doesn't work

I have tried System Restore but gives me an error.

PLEASE HELP

Who Me Too'd this topic
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