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‎04-27-2017 08:41 AM

HP Recommended
Product: HP 19.5" All In One.
Operating System: Microsoft Windows 10 (64-bit)

I inserted a DVD into my computer last night to watch a movie and must not have put it in place good enough.  I noticed play back did not start so I opened my Disk Drive and the DVD had fallen off and is now stuck in my computer.   I tried unplugging it and gently shaking the DVD loose but that did not work.  How can I take it apart enough to remove the stuck disk????  I do not want to damage the computer or the disk.  HELP!!

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