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‎01-19-2018 02:18 AM

HP Recommended
Product: HP ProBook 650 G3 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

our user contacted me with MS Outlook freezing problems.

Based on event log it is somehow connected to network problems.

 

In random times a day, event log has a few NDIS event id 10400 entries.

That basically sais NIC had problems and system had to reset it, causing a short network disconnect.

NIC is Intel I219-V with latest HP drivers.

 

I doubt it is environment, because it is small network, user is connected directly to main switch (HP 1820) and I dont know about any other network problems.

 

Can You please advise?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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