Notebook Operating System and Recovery

Hello again, HP Community...I'm having a startup problem with my HP Pavilion device that has persisted for more than a week now.

Early Thursday morning (12/15/2022, around 8:30 AM CST), my laptop was beginning to undergo a low-battery shutdown as I was typing something in a Notepad document. I attached the power cable to the computer and waited for the computer to fully power down, but it never shut off; I left the computer alone for about 45-50 minutes, but the computer continued running without a screen display without turning itself off. Ultimately, I had to trigger the shutdown manually with the power button; upon starting the device again soon after, a brief scan initiated (likely due to the improper shutdown), and ever since, the device has not gone into a proper startup, quickly transitioning itself into Automatic Repair mode. Six Advanced Repair options are presented on the Automatic Repair menu, including Startup Repair and Command Prompt, but thus far, nothing has worked -- particularly the Startup Repair option, which begins "Diagnosing your PC" before displaying a message saying it couldn't repair the PC.

The day of the problem, I've put in a series of phone calls to both Staples (former holders of my extended warranty) and HP, ultimately leading to the SmartFriends assessment from the phone agent that there is likely some kind of Operating System error I've yet to correct. As I type this, the laptop is currently undergoing a System Extensive Test from the boot menu; with nearly three-and-a-half hours remaining, the Processor, Wireless Module, Hard Drive/SSD SMART, Hard Drive/SSD Short DST, and Memory Extensive Checks have all passed, the Hard Drive/SSD Optimized DST Check was not available, and the Hard Drive/SSD Long DST Check is in progress. If the results of that check may be needed later, I'll include that information once it finishes upon request.

As we're in the holiday season (Christmas being tomorrow, after all), my funds aren't strong enough to pay for HP SmartFriends' corrective services at this time, so if anyone is familiar with this problem and might offer a way to help me straighten it out, please feel free to reply. I apologize if I missed any needed details or supplied the wrong type of info on the operating system (wasn't sure if I had the 32-bit or 64-bit version, since I can't disrupt the scan to find out), so feel free to ask if any other information is needed.

Thanks in advance for anyone's helpful advice, and enjoy your holiday season 🙂

- ADONMARTINI_790