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‎05-18-2024 01:33 PM

HP Recommended
Product: HP Chromebook 14a-na0000 (8NN62AV)

My chromebook died a few days ago but now i’m plugging it in and after thirty minutes plugged in won’t turn on. it doesn’t show the charging light is on but i bought a new charger incase the other one was faulty and still no charge. 

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1 REPLY 1

‎05-20-2024 02:05 PM

HP Recommended

Hi @ali376,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Chromebook that is not powering on.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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