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Hi there, I had a HP Prodesk mini PC. When I check the motherboard layout and find out one "strange" item was missing from what other people post on the Forum.

See picture one from online source

red circled itemred circled itemmissing that "strange" thingmissing that "strange" thing

 

Anyone own such system and can share your finding what is that "structure"? Thanks.

4 REPLIES 4
HP Recommended

@LuckyW,

 

Welcome to our peer-to-peer HP Community Forum!

 

I suspect that the "strange item" that is missing is nothing more than a plastic cover of some kind.  Meaning, nothing to worry about, doesn't impact the chip's functionality.

 

Checking out other HP ProDesk 400 G6 DM's, none show up with this part:

 

NonSequitur777_0-1704156462612.png

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Thanks NonSequitur777, I did find someone post another screenshot which took from HP website (?), looks like this item a jumper (???) in different form. See picture below.411107698_1086204319496246_2496140784019951282_n.png

 

Now it's very interesting ... can you help identify if that's true?

HP Recommended

@LuckyW,

 

Interesting, but was unable to find any information about it. For all intents and purposes, you don't need this part for any useful reason I can think of.

 

Look, if you are interested in clearing CMOS in order to reset to default BIOS setting aka reset to factory setting, you don't need this 'jumper': either remove the CMOS CR2032 lithium button battery and wait ten minutes then reinstall or follow the instructions in this "HP ProDesk 400 G6 Desktop Mini PC - Statement of Memory Volatility" link under "Current BIOS steps" under 1.h.": HP ProDesk 400 G6 Desktop Mini PC - Statement of Memory Volatility | HP® Customer Support.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Thanks again for the quick reply. However there is a good reason why we need this jumper like in some other HP PC that the end user has full capability of managing bios/cmos instead of contact support for a replacement -- it's a forbidden topic here so I won't bother mention.

This "jumper" was appeared many places if search on Youtube with "Removing & replacing parts for HP ProDesk 400 G6 DM | HP Computer Service". However as per my early discovery the system I had doesn't come with it, and also from your picture.

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