03-10-2020 01:11 PM
My printer says its always out of paper but it's not, it will print configuration page no problem. Sometimes when I shut my computer and printer off and start again it will print 2 pages and error comes again. Therefore its always initializing. Need help
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03-10-2020 01:45 PM
Is it out of paper or is your computer trying to print to a paper type that is not loaded in the printer.
Take a picture of the exact message you are getting or type the exact message here.
03-10-2020 05:56 PM
If you are connecting via network and you let windows or the HP utility perform the install then in most cases it will have used a Windows WSD port for the print driver. This system while nice in theory is flawed and unreliable. On your PC go to control panel >devices and printers>then right click on your printer icon and select printer properties from the drop down menu. Then go to the ports tab and see what port is being used. If it is WSD click add port, new Standard TCP/IP port and use the network address of the printer when prompted for an address.