Black bidirectional printing alignment settings

[SLSteiner]

Whenever I print anything with black there is a shadow that is printed right under it which makes reading anything printed an absolute nightmare.

I have tested printing from several different devices.

Printing different types of files.

I have checked and updated all drivers.

Uninstalled and reinstalled the printer.

Unplugged, waited and then plugged the printer back in.

Cleaned ink cartridges.

Aligned ink cartridges.

Ran a self test report. Which is where I realized it must have to do with the black bidirectional printing alignment settings, because the color prints out perfectly fine it's just the black.

I've tried looking up how to manually adjust these settings but it doesn't seem possible on this device and I would prefer not to have to replace the printer.

 

 

[Kumar0307]

@SLSteiner, Welcome to the HP Support Community!

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

Have you tried using an alternate black ink cartridge?

Make sure you have tried the steps mentioned in this document - Poor Quality Black Text

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!