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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Can't print custom paper size file on HP OfficeJet Pro 8600

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08-31-2020 04:12 PM
I am trying to print on a note card that is 6.5" x 10". The PDF file I want to print is sized at 6.5" x 10". I cannot get the HP printer to print this file.
I cannot change the paper size. I am only offered standard paper sizes in the drop down list. I created a new form in the driver that I named "Pink Notecard" and it is not in the drop down when I go to Adobe Acrobat Reader to print.
These note cards are something I'd like to print going forward for my business. Please help!
09-03-2020 05:59 AM
@JP_Shaw, Welcome to the HP Support Community!
Kindly follow the steps mentioned in - Creating Custom Paper Sizes to print on custom size papers.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee