Collaboration & Conferencing Platforms

We are having an issue with a G7500 when switching to Device Mode (BYOD) where the codec does not recognize that a ...

• G7500 with EagleEyeIV-12x Kit

Hi.We wanted to set up again our polycom group 310 but unfortunately we somehow managed to not get ip address on th...

We are using a Poly G7500 in Teams mode software version4.1.0_00-180034. We are experiencingintermittently that whe...

• G7500 with EagleEye

Problems sharing content into teams rooms conference on a poly device. With the recommend resolution of the latptop...

• Microsoft Windows 10 (64-bit)

Hello.I have a situation where I need to update G Series devices (mainly Studio X50) in a warehouse without interne...

• other

Hi,I've started looking at using Poly Lens to manage our Studio X30, 50 and 70 devices. We run the devices in Teams...

• Poly Lens

Hi Team,We have issues with two meeting rooms where the POLY Web Portal for X30 shows the devices as paired. Howeve...

Aloha,There are 2 old Polycom video-conferencing systems in Hawaiʻi that are no longer being used. They are located...

• Polycom Video-Conferencing

When trying to register my HP Shareboard, it connects to my network but fails to connect to the HP Sharedboard Clou...

• HP Shareboard

Good day. After attempting the update, the red LED flashes in the panel. I tried to update the flash-memory. Shows ...

• Polycom 310

Hi,I want to know theFrequency of active directory queries by RPRMThanksBest regards

Hey all,In our organisation we have several Poly codecs.Group 500, Group 310 and G7500Since a week or 3 the provisi...

• Linux

I have a Crestron control system and a G7500 with three cameras connected. The client would like a button on the Cr...

• G7500 with EagleEyeIV-12x Kit

Hello all, Poly Clariti Manager Version 10.12 has been released Product: Poly Clariti Manager Product Announcem...

• Poly Clariti Manager 10.12

Hello,I'm finding that I can't update the User name in the Poly console from the default " admin" and curious if ot...

• Poly X50 console

2 rooms have reset the provider from Microsoft Teams to Poly.Updates are set to poly.One was a new install and the ...

Anyone seeing freezing issues with Poly GC8s attached to HP Mini conference PCs. Has started happening across the b...

• HP Mini Conferencing PC with Microsoft Team Rooms (779S5AV)
• Microsoft Windows 10 IOT

Hello,We havePoly Clariti Manager deployed in our environment with purchased ongoing licensing and support. I canno...

• HP
• Hp account
• other
• Poly Clariti Manager
• profile
• rprm
• support

Hi Team,We are struggeling with a few issue's with a Poly GC8 , MTR and multiple E70 camera's in a Dual screen setu...

• E70
• Microsoft Windows 11

Current RealConnect user with about 5 user licenses. Seeking to budget for 2024 with the upcoming Poly/Pexip CloudC...

We have several Polycom X30/X50 devices.Recently, one of them is no longer showing the X30 camera view in a Microso...

• Polycom X30

Help,I am looking for a document that would show that a Poly G7500 in Teams mode can support Zoom and Web Ex. I do ...

• other

We have a Mersive Solstice Pod connected to the Visual Pro HDMI (port 2, port 1 is used by our Eagle Eye HDCI camer...

• Trio VisualPro

hello

• other

I saw someone post something similar to my question like 2 years ago but I just wanted to ask again how do I get my...

Hi...I can't find a correct place to post my question. So I try here.Back in June 2023 I got notification that I sh...

When configuring the Studio X50 for use in secure environments it is required to disable the web web interfaces. On...

• Studio X50

We’ve had an issue logged from a client who has a suite of Poly X30’s and 50’s on-site running Zoom. They often use...

• Poly x50

Does anyone know if it's possible to provision new endpoints using the RPRM REST API?I am currently manually upload...

Hello all, we just releasePoly Clariti Manager 10.11.2 former RealPresenceResourceManager Product Announcement: P...