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- RPRM_10.12.1-478, what is the URL for homeScreen.background...

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05-19-2025 04:32 AM
Need to know the URL for Background image which we uploaded on RPRM under UCManagement> Resource Files.
So far i have tried this but it did not work
https://ip/ucservice/resources/Background.jpg
Solved! Go to Solution.
Accepted Solutions
05-20-2025 11:23 PM
Thank you, it worked.
05-19-2025 05:10 AM
Hello @Chandan_Thakur ,
Welcome back to the HP Poly community.
We have separate sub forums for individual products like RPRM or now known as Clarity Manager >here<
I can move the post to the right section if you would share for what product you are trying to provision this too.
If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
05-19-2025 03:04 PM
Hello @Steffen,
Clarity Manager version 10.12.1
Video System: X-Series(X-52/70/50)
I am looking for URL to push BackgroundImage from Clarity manager to the Video system, using Configuration Profile.
it would be great if you could move this post to right section.
Thank you.
05-20-2025 12:10 AM
Hello @Chandan_Thakur ,
I moved the Post.
For Internal images, use the Resource Folder:
homeScreen.backgroundImage="http://Username:Password@URL_or_IP/phoneservice/configfiles/resources/Filename"
If you want to point to an external Image:
homeScreen.backgroundImage="https://images.hdqwalls.com/download/novitec-lamborghini-aventador-ultimae-roadster-front-look-10k-mm-1920x1080.jpg"
Our VoIP FAQ contains this:
Dec 06, 2017 Question: Is there an FAQ for Clariti Manager formerly known as RealPresence Resource Manager RPRM to provision Poly or Troubleshoot phones?
Resolution: Please check => here <=
If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN