UC Platforms

Hi Support,My customer have a problem with their two unit Poly CCX400 for MS Teams Phone.Both device having same pr...

• CCX 400-M
• other

Dear Sir, I provisioned VVX250 and registered it to "Poly Lens". VVV250 was provisioned successfully after reboot ...

I have a group of 5 Poly VVX250 phones that were setup to work with Microsoft Teams. We follow the guide provided b...

• other
• VVX 250

Hi, Our customer is a government organisation with about 1000 Poly phones, a mixture of VVX411 and later phones. Th...

I'm using VVX250 with Teams phone via SIP gateway features. However, having trouble adding people to contact direct...

We are using Poly VVX350 and VVX250 phones with Microsoft Teams. We are able to leave a voicemail when we call hose...

Trio 8500Hello,we have several 8500 trio models at work, the problem is that after configuring them to work with SI...

Hello all, we just released PVOS Poly Voice Software 8.1.3 for compatible Poly CCX, Edge E, and compatible Poly Tr...

• Microsoft Teams App Update 2023060906
• PVOS 8.1.3
• Zoom Rooms Controller 5.13.6 1785

we have polycom trio 8800 with visual+, that when using the skype profile setup, cannot login to his team profile.W...

Hey, guys. We use a trio 8800 in our company.Software version 5.9.6.3432MAC address 64:16:7F:75:64:91We have a prob...

When Poly trios, VVX phones register with MS teams sip gateway we are not applying any certificate related configur...

I know this is a long shot but if anyone can assist with any of the below issues before we migrate back to Cisco an...

We are using both CCX 500 and 600 phones with Teams online. When we have the USB cable plugged into it to sync with...

Dear all i have this phone CCX600 and i have tried everything to update this software to usb upgrade version still ...

Phone has firmware 1.0.0.0200.Trying to update following the instructions for Poly CCX 400 1.0.X to Poly UCS 6.2.23...

Dear All, We have a configuration with S4B 2015 On-Premise with Exchange O365 MFA enabled for users. The Poly CCX ...

Hi everyone, hopefully this is the best place to answer this question.We've just upgraded our old Cisco Call Manage...

I work for a large manufacturing company in PA. They just shipped me 75 of these phones to replace some other junk ...

Recently swapped certs in Skype and last nght swapped f5 certs. Phones wont PIN login. Im at a loss and its been a ...

Hello all, we just released PVOS Poly Voice Software 8.1.2 for compatible Poly CCX, Edge E, and compatible Poly Tr...

Helloon ccx500 Teams, following the firmware update from version 7 to 8, I can no longer change the ringtone.The ri...

Hi Guys,It looks like with the new release of Teams (Introducing the new Microsoft Teams, now in preview - Microsof...

Hi, just wondering if anyone has purchased VVX250 recently? I bought a few of them and because of the new hardware ...

I have a fairly new X50 with TC8. I ran across a problem recently where we had external visitors in the lobby, and ...

CCX400FW:7.1.3.0991 (as out of the box)Goal: Provisioning CCX400 Phones DHCP/PolyLens to set them up as Teams devic...

environment is poly lens and teams sip gatewayso i think i nutted out the firewall rules and rthe phone is happy in...