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- Sep 02, 2016
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- Last Activity:Polycom_Video_E Nov 18, 2019
Hello all, Poly announces the release of Poly VideoOS4.1.1-386158 for Studio X or G7500 This Poly VideoOS 4.1.1 v...
Hello all, the original document can be found >here Poly TC8 Becomes Inoperable After Updating Firmware Issue ...
Hello all, we just released PolyOS 5.0 for the Poly TC10 TC10 Stand-alone scheduler / Controller for Android base...
Hello all, we released3.11.10RealPresence Desktop for both Mac and PC What’s New in This Release Poly RealPresenc...
This document was just released by Poly and should be of interest to a lot of the people watching this forum. It ...
I have attached a couple of documents that address the serial number decoder for group video products. It shows the...

Poly G7500, Studio X, RealPresence Group Series, HDX, VSX, RealPresence Desktop, m100, and all other standalone vid...
This is a quick overview of the most commonly asked questions. This Section will be updated from time to time. Th...
Update Jan 2022: Please use this > link This is an unofficial, non-controlled document. Efforts have been made to...
- By:TJWEB |
- inMeeting Room Solutions |
- Dec 11, 2023
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- Nov 30, 2023
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- Nov 28, 2023
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- Nov 22, 2023
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- Nov 21, 2023
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- Nov 20, 2023
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- Nov 20, 2023
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- Nov 14, 2023
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- Nov 16, 2023
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- inMeeting Room Solutions |
- Nov 15, 2023
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284 Views
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4 Replies
- Last Activity:SteffenBaierUK Nov 16, 2023
My Poly Studio X30 and X50 touch panel TC8 are experiencing slow response issues. One of the most common problems i...
i can not sign in poly video conference device (poly G40 )message display unable to sign inThe account used to sign...
Hello, I received a support call from one of employees that when in a Teams meeting from a room equipped with an X3...
Hey all,Has anyone here been experiencing an issue with Teams & Adobe? I have an issue whereby users, internal & ex...
Good morning. I would like to clarify a doubt regarding poly X70 equipment. We are using it in device mode and are ...
I have a R30 video conferencing device connected to a Microsoft Surface Hub 2S. I cannot seem to find a way to outp...
We currently have 2 of these devices with Microsoft Teams loaded. After about a week, they both log out of their Mi...
We are trying to update our Poly X50 to the latest version.We keeps getting "Unable to Access provided URL".Solutio...

Trying to get mic switching to work on an Poly x50 with a paired Trio c60.X50 and c60 is on latest software, but wh...
I have been installing X50s in multiple conference rooms and have been experiencing some crackling coming out of th...
Hello there,I got my HP Elite Slice G2 working with MTS again (product5JG15EA#ABD). All functions work fine besides...
How do I manually update the TC8 using a USB stickI've have formatted the usb with FAT32 and followed the instructi...
hello, I’m trying to implement a X50 with TC8 solution to a conference room, before updating to 4.1.0 I upgraded to...
Hi,I have 2 devices Poly Studio X50. One of them has recently a problem with tracking speaker person. The tracking ...
I am using Google Meet with Studio X70 PolyOS 4.1.1.After the Google Meet application was updated to 20231122, Stud...

I get the following error when attempting to update firmware: "The storage device does not have enough space." I've...
We have a Studio USB that has been deinstalled from a client's meeting room due to the mics suddenly stopping worki...
Hi,I am looking for a way to use a retired MPTZ-10 camera directly as a webcam.Is this possible?Many thanks in adva...
Hi,We've had several Poly X50s for a couple of years now, using Teams.The resource account on one was recently sign...

HIWe have a problem in a meeting room setup where the Poly GC8 is preventing the room PC from going to idle and tur...
Got 2 polycom X50, they both has the same problem will reboot automatically during a Zoom or Teams meeting, what is...
Hello,I need help setting up OTD services.I purchased Poly X30 with TC8 controller and I wanted to use it with OTD ...
Good afternoon,After a factory reset my Polycom VSX 8000 device stay on the VISUAL CONCERT VSX blue screen .I try t...
Hi,I just wanted to check if anyone else have experienced that Poly systems (X30, X50, X70, G7500 etc) have factory...
A customer has a G7500 and TC8 in Teams Mode. Software is 4.1.1 up-to-date. Customer complained about slow response...

Hi good morning. I work for a company. And I am in charge of MTR setup or Maintenance. One of our MTr was non-compl...
Over the past few weeks, our Polycom G7500 audio output is defaulting to the TV Speakers instead of Line Out. Even ...
When trying to update using the Poly file, it asks for a key to proceed with the installation. How can I obtain thi...
Hello,I'm trying to login to teams using the Poly GC8, this has previously worked but at the moment I'm unable to c...
Hello,Poly X30, and TC8 with 4.1 firmware. Teams app 1449/1.0.96.2023062301.On TC8 we cannot see the toolbar for en...
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