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Detailshttps://h30434.www3.hp.com/t5/Poly-Video-Conferencing-Knowledge-Base/Software-Software-Studio-G62-amp-Studio...
End of an eraThe Poly RealConnect deadline is approaching. On July 31, the service will shut down. HP Poly CloudCo...
[Software] Studio G62 & Studio X32, Studio X52 and Studio X7... - HP Support Community - 9650201
This document was just released by Poly and should be of interest to a lot of the people watching this forum. It ...
I have attached a couple of documents that address the serial number decoder for group video products. It shows the...
Poly Studio G62, Poly G7500, Studio X, RealPresence Group Series, HDX, VSX, RealPresence Desktop, m100, and all oth...
This is a quick overview of the most commonly asked questions. This Section will be updated from time to time. Th...
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Several of our meeting rooms have the Poly G62 codec (running in MTR mode) installed in an AV closet or comms room ...
We run our Poly estate in TEAMS mode, and the advice has been to use Microsoft PMP to manage all device updates.On ...
I'm writing up this post, because lately we've seen a lot of inconsistencies with firmware releases, as well as sta...
Dear Team,We are experiencing an issue with presentation sharing on almost all deployed Poly G62 units after upgrad...
Estamos utilizando uma solução Poly Studio X52 com controlador TC10, executando Poly Video, em ambiente Microsoft T...
Accepted Solution
Hi,I have an issue every time I try to update the Studio X70The update process turns in circle and, as you can see ...
Accepted Solution
Hi!My TC10 Teams Panel - Shows Purple colour instead of green when available. Restart seems to solve the issue, but...
Poly G62 running software version 5.0.0 does not wake up when the controller is tapped and appears as Disconnected ...
Hello,I've already raised a ticket with HP, still thought good to share here in case anyone else has this issue or ...
Hi , I haveGroup 500 with EagleEyeIV-12x Kit with serial no.8G2026510C7DCV.I ask about that i need to select softwa...
what device can be with s/n TWC4180788
Hello ,We are using Poly systems throughout our company for our daily Microsoft Teams meetings. However, recently w...
Hello,Since last upgrade to5.0.0-418922 and1449/1.0.96.2026100103. It's a nightmare.All devices in DHCP and same Vl...
HP Mini Conferencing PC for Microsoft Teams RoomsReimage via Cloud Recovery Tool and USB boot drive
Hello team,Does the Poly G7500 support the two control touch panels, the TC8 and TC10, in MTRoA mode?
The true/false toggle in Lens doesn't seem to have an effect on the device(s) in question (tested on an x50 and x52...
Good morning, I have an E60 camera used with a Poly Studio G62 videoconferencing terminal. The G62 software version...
Hi,I am trying to do a software update for a Poly X50 and Poly TC8, however when I go to log into the back end on a...
This is a relatively new install - just changed to the full Teams mode. Started with a factory reset of both the TC...
All,we have a room equiped with G62 + TC10 + E60.After G62 update to v5.0.0.418922 ant TC 10 to 7.0.0-7002206sudden...
Accepted Solution
The post aboutPolyOS 4.7.0 says it's for X32 X52 X72 but isn'tPolyOS 5.0.0 actually for those models? Isn't 4.7.0 a...
Seehttps://h30434.www3.hp.com/t5/Poly-Video-Conferencing-Knowledge-Base/Important-MTRoW-using-Poly-TC10-error-quot-...
Detailshttps://h30434.www3.hp.com/t5/Poly-Video-Conferencing-Knowledge-Base/Software-Software-Studio-G62-amp-Studio...
I Have Group 500 codec which was reset due to lost password now to get key code whenever i entred serial number at ...
Regards,we have poly studio x70 in combination with TC10, we have zoom room licensed and when someone sends us a li...
So I have a very odd display issue after upgrading my X32 / TC8 equipment to X52 / TC10. The X52 is running latest ...
Accepted Solution
Dear Bruce sir & Ipsita ma'am, I apologize for marking you on this email, but I am left with no option other than s...
Hi all,I have encountered recently following problems with multiple Studio X70 + TC10 kits running fw. 4.6.2 connec...
The microphone audio quality degrades with distance in my meeting room, maybe cause of the size of the room.So, I n...
End of an eraThe Poly RealConnect deadline is approaching. On July 31, the service will shut down. HP Poly CloudCo...