Meeting Room Solutions

I have a Poly TC8s on version3.14.0-210851 paired to StudioX50s on version 4.6.1-444242The X50s report that they're...

We have recently configured a Poly conference ( Poly TC10 and x52 video system) team conference room . Also we conf...

• Microsoft Windows 11

Hi,I noticed today that poly update 4.6.1 has been paused, could someone let me know when this was announced please...

Any tips to help resolve this? Completely up-to-date on firmware, but at around 20 feet in our large conference roo...

The problem: for the last two company days, the X30 has repeatedly dropped and rebooted during the call. The first ...

My issue is explained here as was posted back on 2023 as I have the exact same issue, except it's with a Windows MT...

• Microsoft Windows 11
• Poly E70 & GC8 panel

Teams conference room that has been working for years (We have 5 altogether) suddenly (for last 10 days) is disconn...

Hi,Poly Team,We are currently planning to implement a monitoring solution for our Poly G7500 codecs and would like ...

Hello, I have reviewed the following documentation:https://docs.poly.com/fr-FR/bundle/poly-studio-rest-api-current/...

Is there a newer or updated Poly VideoOS REST API (post‑4.x) with expanded audio/DSP controls?

Zoom mode has error about needing a firmware upgrade.PolyOS is v3.12.0 and does not upgrade when using the X30's we...

R30 Video bar working fine apart from the camera not starting within any application whilst connected.Done all the ...

We have recently run into issues with our Poly X50 and X30 Teams Rooms systems where the TC8 controllers keep disco...

Hello Stephan,thanks for your work and help on community site if you don't know the answer, could you pl...

HelloWe've just decommissioned a G7500 and were looking to see if it could be repurposed as a generic Linux machine...

Hello,As we all know, the RealPresence Group 700 is end-of-life. I am wondering what others who are currently using...

• Real Presence group 700

Poly device not responding properly issue while in a meeting error occurs

We've found an Poly HDX 7000 in one of our meeting rooms, which was installed by an former collegue. No documentati...

Last week, we bought Poly X52 and a TC10. The device has the latest firmware, 4.6.1-444241. I can't connect my lapt...

• Microsoft Windows 11

I'm raising a case regarding intermittent audio degradation on one of our Poly Studio X50. We originally upgraded t...

We are planning to procure following new Poly Studio devices for video conferencing solution in our organization.Ho...

Hello HP Support Team, I am reaching out because we need to initiate an RMA request for a Poly G7500 unit with seri...

• Poly G7500

Hello,After updating to the latest firmware, we noticed that the camera orientation option is missing on all Poly v...

As the title says,I have two PolyCom G7500 Video Conference Units in two two,Both rooms are connected via WiFi rout...

Hello Everyone,I have encountered a new problem as of two days ago.Previously, whenever I would call into a Zoom me...

• Poly x50

Hello, there was an isuue recently with our setup and I needed to find a new power adapter for some of our gear, in...