Meeting Room Solutions

Hi All,Recently had a TC8 running V3.7 refusing to pair to a 4.1 G7500.... after a few network changes we got them ...

• android
• Firmware
• G7500
• Poly tc8
• polycom
• polyos
• Tablet
• TC8
• v4.1.0

i am using poly tc8 touch controller, recently i was updating my device firmware, due to some reason i lost my powe...

• Poly tc8

I have a Polycom Group Series 700 device and it is restarting automatically during the conference

• Group 700 devices

Hello,I'm currently facing an issue with the Poly G7500, which is running the latest Firmware version 4.1 when usin...

• Microsoft Windows 11

We have anissue with our MTR's where the GC8's screen that is connected via USB with our NUC will go black and rega...

• G85-T
• Microsoft Windows 11

Hi to all,few weeks ago I have purchased Poly Large room solution that includes E70 Camera, GC8 touch control and H...

• Studio E70

I have a Group Series 700 in my meeting room I have been using it for quite a while but recently I have been facing...

• Group 700 devices
• other

Why my Poly is Checking for Room Controller. Please wait for a long timeProduct Poly studioX50

Hi All,Can anyone please tell me if A Poly Trio C60 can register over SIP to a Mitel 3300 PBX when paired with a Po...

• Poly Trio C60

Hello,Has anyone been able to control a Rally camera form a G7500?Thanks

We have 4 No's of Poly TC8 Devices and all of them are stuck in Poly Logo and had called the Support several times ...

• other
• Poly tc8

HI everyoneI have a barco cx-50 connected to the HDMI input of a G7500 the issue is that when i use device mode the...

• G7500
• other

What will i do I forgot my password

Hello,we need to create support request for Real Connect solution and we are not able to create support ticket sinc...

a technical error occurs in the communication between colleagues connected remotely and those sitting in the room: ...

• G7500 with Studio E70 and TC8 Kit

Hi everyone,am using a poly g7500, biamp dsp ,barco cx-50. on the dsp their are 4 ceiling mic connected to it, then...

Hi community,We have currently purchased Poly Studio (USB) for 3 seperate rooms, they are incredibly liked within t...

• chrome os
• Studio USB

I want to use the Teams appliance in the Poly Studio X50 to host Teams calls, but disable the internal mic and spea...

• Microsoft Windows 11
• Poly Studio X50

Hi everyone,am using a poly g7500, biamp dsp ,barco cx-50. on the dsp their are 4 ceiling mic connected to it, then...

• G7500

The speaker sound on our Polyom x50 VC units are very low. I need to increase the speaker volume for larger rooms. ...

• Microsoft Windows 10 (64-bit)
• Studio X50

Hi,I have problem in Poly TC8 during the firmware upgrade process from G7500 TC8 made restart and never boot up stu...

• Codec AV Bar Controllers TC8

Dear Sir,I Believe that you are doing this. We have bought Poly X50 with TC8 and 1 year partner premium 8 Months be...

I tried setting theTime Zone ID in Site policy in Poly Lens. I setTime Zone ID to -5 Eastern Time US & Canada, but ...

• Studio X50

I am uncertain whether the issues I'm experiencing began following the recent update of the Teams room systems on m...

• Trio C60

By connecting a PC to the HDMI IN port of Poly, the contents are displayed locally but not shared in Teams.Does any...

• Android 9.0 Pie
• Studio X50

Hi,I configure a Teams Rooms with the Poly Studio X30 and a Poly TC8.My organization is manage by Intune.Everything...

• Codec AV Bar Controllers TC8

In the old Poly forum board and sticky announcement was posted with links to pdfs on the latest firmware release at...