Contact Center Headsets

Hello, I received a replacement product but there is no bill of lading to return the old handset, please send this ...

• Voyager 5200 UC USB-A

Hi There, the Mic on my headspeats has stopped working. I have logged a ticket,Case ID: 5113124477 but noone has co...

• Voyager 4220 UC

Unable to log case for headset replacement

My Voyager Legend device failed, so far the replacement process was quick and easy. Now when requesting a replaceme...

I sent a headset base in for a warranty repair/replacement back in July and have not heard anything back from anyon...

Have HW540 headsets that do not work with adapter P/N 38099-01. Is this adapter incompatible with these headsets?

• HW540

I submitted the request for exchange. It stated to wait for the new one to come and then send in the old one. It no...

• EncorePro 520

My Plantronics c3225t headset the left side of my headset sounds less than the right

I work in a 911 - Triple Zero call centre and have a Poly HW510V telecoil compatible headset - mono versionI have r...

Hi! I have a Poly CS5220 USB-A headset that I need to register and file a warranty claim and nothing I do works sin...

• Microsoft Windows 10 (64-bit)

Randomly - I am losing all media audio on windows 11. I can still make phone calls via teams, however listening to ...

I have a Savi W740.It does not have the base where you can charge the battery on the side.Is it possible to charge ...

I have an Hw540 and an HW 720. The QD on each is different with the 720 plugging into a DA90 for USB access. The di...

Just curious if the BT700, paired with a Voyager 5200, has better sound quality than a BT600?Or, are the improvemen...

I'm getting used to the 5200UC and finally realized the BT600 flashes only purple when, for example, emitting Youtu...

At my place of work we have the encorepro 510 headsets. We also have the quick disconnects that go to a radio like ...

I have the Voyager 4310 UV mono, when a call comes in on my computer (VoIPcloud) I have to physically be at the com...

I put in my Savi8200 in Windows USB port and the system does not find the Headset or USB Stick.I made a windows upd...

I have used a HW520 at work and like it. We have since moved on to wireless headsets.My mom wants a headset for her...

I have the Encore HW720D digital headset that has a 6-pin QD connector at the end. I know the 10' QD extension cabl...

Dear Team, I review a headsets solution to call centers function, these headsets (both) must be connect to laptop (...

Hi all,I am currently using the Poly Voyager 4220 Series headset (the base is the Voyager Base-M CD). I am hoping t...

I am attempting to use a CA12CD with new CP-8851s that were just installed. We do not need the PTT function, since ...

Hello I have a Plantronics Supra H51 that I need that part number for the rubber grommet at the ball at the top of ...

Read 1st FAQ/Frequently asked questionBASIC DETAILS TO INCLUDE BEFORE POSTING ABOUT ISSUES WITH HEADSET/SPEAKER/PER...

MUST READ FIRST: Welcome to the Poly Headset Forum Hello and welcome to the Poly Community Headset Forum Please ...