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Locked

‎01-20-2025 03:03 AM

HP Recommended

Hi,

I'm getting a replacement headset shipped. However, I don't want it and it's shipping to a wrong address.

I can't contact the support since my serial number S/N35NMNW isn't accepted by the site, so I neve reach the point I could contact.

2 REPLIES 2

‎01-20-2025 07:55 AM

HP Recommended

Hello, @ghdnfmnjdrtzumk, and welcome to the HP Poly community.

Thank you so much for posting the query. 

Could you please provide us the case reference number as well as the order number so that I can look into this concern and assist you further?

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,
Meghana 

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‎01-20-2025 07:57 AM - last edited on ‎01-20-2025 09:14 AM by Retired

HP Recommended

Case Number [Personal Information Removed]

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