Poly Services

I am seeing incidents of POLY LENS sending out notifications for offline devices but when we check the endpoints, t...

• other
• Poly X30

Hallo, es ist ja wohl eine Frechheit! Da wird man genötigt, sich anzumelden, nur um bisschen zu scannen. Und das be...

HiIs it possible to have device names based of the device user, rather than device?For example, Poly Lens desktop d...

Hi HP support,Please help to investigate about Polycom DMA edge licence error (no license) after do restart before ...

• E5F9-0A1E-FA0D-BFA0

Hello community,how can I preconfigure and then distribute settings for the "Poly Lens Desktop App" itself? I need ...

Hello I use Poly Lens portal for check status offline or online of Poly studio usb by use device provisioning but s...

• Microsoft Windows 10 (64-bit)
• Poly Studio USB

While I can still login tosupport.poly.com and see my existing products - when I want to register a new product, I ...

• Group 500 devices
• Microsoft Windows 11

I'm trying to perform basic provisioning to Edge E450 desk phones. I'm unable to find functionality within Poly Len...

• Edge E450

Version 1.2.0 is broken! It crashes all the time. Where can I download an older version?

• macOS 12.0 Monterey

Hi,we are receiving this on multiple clients, provisioned to Poly Lens:Why is it doing that? How can we prevent thi...

• Microsoft Windows 11

some one still using the https://hp.com/ website for their own purpose the domain ishttps://hpdaasroi.ext.hp.com/he...

• phising
• Scam

We used to be able to import Sites with device policies Device association ip subnets and etc.I have done it earlie...

• Poly Lens

Hi,how can I predefine / deploy settings for the "Poly Lens for Windows" Application itself? It is possible to conf...

• Microsoft Windows 11
• Poly Lens

I've activated Plantronics Hub as a connection in the Poly Status Indicator Companion App on MacOS, however, the Pl...

• other
• Savi Others

I am trying to install Poly Lens 1.2.0 on macOS Sonoma 14.0 and the app crashes during load. I'm testing hardware f...

how can i contact poly?i have a case open, and from 2-3 weeks when i try to start chat about it, i get"service temp...

I need to make sure settings I am importing for 2 device groups are actually being applied when I import them into ...

• Poly Lens

Hi all,Does anyone know of a way to disable the client auto-update and pop-up update notificaitons of the desktop s...

• Microsoft Windows 11

I'm attending my local college for Computer informatics, Mohave Community College and we have been issued an assign...

i have moved 60 poly vvx 411 phones to poly lens configured with ms teams sip gwi am now setting up a couple more o...

Hello,We're using Poly Lens to configure our VVX 250 handsets. We need to assign a certificate to each device (so w...

• Microsoft Windows 10 (64-bit)
• VVX 250

My voyager series charging case is not working right

• other

Hi, myHP Support Assistant don't work, and note me that HP stoped activity in Russian Federation, but I'm from Kaza...

• HP ProBook 430 G5 Notebook PC
• Microsoft Windows 11

reply fast

• HP ProBook 440 G7 Notebook PC (6XJ54AV)

Hi all, I have been registering some Poly VVX phones (311's and 310's) in Poly Lens and each time after about 20min...

I had an issue with my headset. Right ear had the audio cutting out. I contacted support and was sent a label to sh...

• Microsoft Windows 11
• Voyager FOCUS2 M

Hello -I have been enjoying the new Poly Lens software much more than the previous Plantronics Hub, but I have one ...

I successfully migrated 200+ vvx phones from Realpresence to Poly Lens. Just recently, when I try to migrate phones...

Hi I set up the polycom sound station 2 but there is no dial sound

As a VoIP provider, I want to provision Poly devices using ZTP, I already have an HP account, but cannot get to the...

• Microsoft Windows 11