Poly Services

My voyager series charging case is not working right

• other

Hi, myHP Support Assistant don't work, and note me that HP stoped activity in Russian Federation, but I'm from Kaza...

• HP ProBook 430 G5 Notebook PC
• Microsoft Windows 11

reply fast

• HP ProBook 440 G7 Notebook PC (6XJ54AV)

Hello,We're using Poly Lens to configure our VVX 250 handsets. We need to assign a certificate to each device (so w...

• Microsoft Windows 10 (64-bit)
• VVX 250

Hi all, I have been registering some Poly VVX phones (311's and 310's) in Poly Lens and each time after about 20min...

I had an issue with my headset. Right ear had the audio cutting out. I contacted support and was sent a label to sh...

• Microsoft Windows 11
• Voyager FOCUS2 M

Hello -I have been enjoying the new Poly Lens software much more than the previous Plantronics Hub, but I have one ...

I successfully migrated 200+ vvx phones from Realpresence to Poly Lens. Just recently, when I try to migrate phones...

Hi I set up the polycom sound station 2 but there is no dial sound

HiI need help to install Lens relay, i not able to install the Lens relay certificate as i can't see the Lens Relay...

As a VoIP provider, I want to provision Poly devices using ZTP, I already have an HP account, but cannot get to the...

• Microsoft Windows 11

When using my couple of year old plantronic backbeat fit 3200 earphones, any time I turn my head to the left( ie ch...

I need to make sure settings I am importing for 2 device groups are actually being applied when I import them into ...

• Poly Lens

Lens Desktop to work with supporter Poly Products You can download Lens Desktop for Mac and Windows PC's >here ...

I want to file a complaint against a distributor

• Voyager 4200 OFFICE USB-A

plantronics headset mute icon on desktop tray normally turns red when muted even without a call but now it doesn't ...

• Microsoft Windows 10 (64-bit)
• voyager 4320

HiI have an issue importing a csv file for new devices with required device group.File contains mac_address, serial...

Hello,Am running a mix of x50 and x70s with TC8 on poly firmware 4.0.0.376092 in Teams mode.I'm aware of the inheri...

Hello, Poly Community. I have a device (Voyager Free60+) under Lens management that shows an update is available. H...

Hello,Our company had a vendor install Poly device studios in our office and are named by that office. Issue is, we...

Hello all, Today is the launch of the new Poly API Marketplace. This marketplace brings us closer to our developer...

Hi..Due to the MS Teams Room ANR issue.....I trying to create a script that will reboot my Poly OS devices using Po...

Currently having an issue with Polycom VVX devices being unable to connect to provisioning URL. This was working up...

GroupSeries 700Release - 6.2.2.8-670021RealConnectTeams CallToday during a Teams call via RealConnect in a room equ...

Hi allTrying to install the above to a Windows 10 device (device install not user) and the application bombs out. T...

Hello,we have couple of OpenSIP phones (mainly CCX400) that we manage using Poly lens (previously PDMS-E) but I was...

Hello all, we have released thePoly Lens Web App. Access Poly Lens Web App from your web browser. Google Chrome ...

When using RealConnect and OTD, how do you admit guests into the Teams meeting for a true OTD/Device free meeting?