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In Poly Lens, how do you edit the default config_file attributes for a policy, so that a secondary server config fi...

Issue with plantronics headset

Hi everyone,While reviewing the Poly Lens Security and Privacy White Paper (v12, December 2025), I noticed it still...

The left earbud on the poly headset will not make any sound. It is working where I can change music songs, or it wi...

Hi All!Since we’re using HP USB-C G5 docks, I am wondering whether HP Poly Studio Desktop— which supports G6 docks ...

Device & SetupPoly CCX 400, firmware version 9.3.1.0062Assigned to a Poly Lens group/site. Registered properly.Goal...

We are having issues enabling Microsoft Directory Integration in the Poly Lens Portal. Sign‑in consistently fails w...

So I own HPH200 wireless headset . It is broken from one side and I am not able to use it .it's in warranty .Help m...

Hi,We are an MSP in the United Kindom.Has anyone got a clue how to contact anyone to sign up to Zero Touch Provisio...

I have a Poly Trio C60 conference phone (Microsoft Teams profile). The device was successfully onboarded to Poly Le...

How to disable Poly Lens sofware auto-update, silently during installation

I tried asking online, and I find it hard to figure out how to. Can someone help me find a easier way?

When I select my custom tag as a filter, it becomes the new header for several different columns. I can thus no lon...

Hello,We are trying to push poly lens app to all of the users in our firm. We run a Microsoft Intune image and are ...

Hello,I've raised this a a bug but though to post here in case anyone else is seeing this.MTROW - Room App - Update...

Hello, we are seeing an issue with Poly ZTP now that is really causing us issues. None of the cloud features are wo...

• Poly ZTP

HiSomebody have used my email to create an account, and is now trying to connect their headset to my tvHow tf do i ...

We recently purchased your product for approximately 1,000 phones. However, we have noticed an issue with the Push-...

• Microsoft Windows 11

Can anyone sort on any of the columns in the "Devices" section in ZTP? I'm looking to sort by any of the column hea...

Hallo! Hier ist die Übersetzung ins Englische:Hello, I am currently testing Poly Cloud Management and have installe...

Hi,I am using Poly Lens Pro, I am going to use Visual Analytics with Power BI under Poly Lens integration. However,...

• Microsoft Windows 11

I have a rove b2 that i am trying to write the its config url after a reset to default. It's detected by partners.z...

We are looking at Poly Lens and we can not seem to find a way to setup our AlertInfo Auto Answer for our devices. I...

Having a problem updating certificates for the Lens Relay Virtual Machines. In Poly Lens the window to copy/past ce...

• Microsoft Windows 11
• Poly Lens and Lens Relay

Hello,I’m experiencing an issue with a Poly Studio X30 device. The unit is online, fully functional, and running th...