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- Feb 11, 2020
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Hello and welcome to the Poly Lens Support Community! Now you can make collaboration better for everyone. Poly Len...
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I have a rove b2 that i am trying to write the its config url after a reset to default. It's detected by partners.z...
We are looking at Poly Lens and we can not seem to find a way to setup our AlertInfo Auto Answer for our devices. I...
Having a problem updating certificates for the Lens Relay Virtual Machines. In Poly Lens the window to copy/past ce...
Hello,I’m experiencing an issue with a Poly Studio X30 device. The unit is online, fully functional, and running th...
Since there doesn't appear to be a support channel for Poly Lens, I'm just going to post this here for visibility.I...
Headset not working.
I can only hear sound in one hear
Trying to add several VVX201 phones to the Poly Zero Touch platform so we can auto provision them, but getting an e...
Hi I have a headset which has a SN-J1UPAF ONE SIDE OF THE SPEAKER IS NIT WORKING
How do I turn on caller announcements
Good morning,I am trying to apply a provisioning URL to many Poly ATA402 via Poly ZTP to avoind having to do this o...
Hi all,I am just wondering if anyone has insights in what I can do here? Managing an Org where I have been tasked w...
We use poly on both PC and Apple and are testing hubdreds of headsets a month, the issue we have is manually removi...
Hi All.I've created the unique token along with enabling Entra Integration. However sending out invites to user acc...
i have purchased a extended warranty for one year worth of 4149 ruppes but it has not been activated
I am starting to use Poly Lens Desktop Software and Web Services (Dashboard) console, for Headset Upgrades and moni...
Can we get notificaiton e-mail for those I am managing in my Lens tennant from Lens cloud in a timely manner when t...

How can I find a replacement charger for my headphones
I am trying to manage device in our system using Poly lens web console. Is there a guide or manual to help us throu...
We are testing the new immediate update feature within the Poly Lens Desktop app, and our users will get constant n...
The Poly Lens Desktop application (LegacyHost.exe) experienced a crash due to an exception (0xc0000409) in the Wind...
Poly Lens CCX500 phones staged status. How to get provisioned status.
Hello,Last week I was able to use Poly ZT with my Poly Edge 400 for active management (Reboot, Pull Device Config, ...
I'm doing the calculation to find out the period, my HP12C Gold model C1GP330, responds with a value of 15, but the...
Good morning everyone,I read from Poly Lens that there will be a migration of devices to Intune.does anyone know wh...
Agradezco a quien me pueda ayudar
Hello,Has anybody had an issue creating a polylens account from scratch? I first created an HP account which was ve...
https://www.hp.com/us-en/jobsathp/public-sector.htmlWhen clicking on the United States questionnaire, I get this fo...
I need a headphone repair center in Pune. Please send me the address. I have attached a picture and the model numbe...