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Guidelines
The Poly Headsets Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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Savi 7400 User Guide

Click below to download the User Guide for the Savi 7400 Series:Savi 7410/7420 Office User Guide DECT 6.0

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Savi 7400 series Quick Start Guide

Click below to download the Quick Start Guide for your product version:Savi 7410/7420 Office Quick Start Guide for headsetSav...

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EncorePro 700 Series Quick Start Guide

Click below to download the Quick Start Guide for the EncorePro 700 Series:EncorePro 700 Series Quick Start Guide

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EncorePro 700 Series Product Information

With customer expectations continuing to rise and calls are becoming more complex than ever, accept no compromises with the p...

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EncorePro 500 Series Product Information

The EncorePro 500 Series smarter headsets let your employees take calls from home or office, regardless of how they connect t...

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EncorePro 500 Series User Guide

Click below to download the User Guide for the EncorePro 500 Series:EncorePro 500 USB Series User Guide

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EncorePro 500 Series Quick Start Guide

Click below to download the Quick Start Guide for your product version:EncorePro 500 USB Series Quick Start GuideEncorePro 51...

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Encore Pro 300 Series Quick Start Guide

Click below to download the Quick Start Guide for the Encore Pro 300 Series:Encore Pro 300 Series

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Encore Pro 300 Series User Guide

Click below to download the User Guide for the Encore Pro 300 Seires:EncorePro 300 User Guide (hp.com)

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Encore Pro 300 Series Product Information

The Poly EncorePro 300 Series gives your call teams headsets created for all-day comfort, reliability, acoustic protection an...

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Voyager Focus 2 Series how to charge

Charge your headset using the micro-USB cable or the charge stand (sold separately). Theheadset LEDs flash when charging. It ...

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Entera Series Product Information

The strong audio performance, comfort, and durability of the Entera USB headset make it ideal for enterprises transitioning t...

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Voyager Surround 80 Product Information

Work where you want and sound your best with the over-ear, boomless Voyager Surround 80 UC Bluetooth® headset. Immerse yourse...

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Voyager Focus 2 Series how to pair

Pair to a mobile device1. To put your headset in pair mode, slide and hold the Power switch away from the off position until ...

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Voyager 5200 UC Series Product Information

Be ready to take the call with the Voyager 5200 UC Series headset, featuring our most advanced, adaptive noise cancelling and...

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Voyager 8200 UC Product Information

Wherever work takes you, the Plantronics Voyager 8200 UC Bluetooth headset is ready to block out background noise so you can ...

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Voyager Focus 2 Series Product Information

Create a focus zone around you with the Voyager Focus 2, stereo Bluetooth® headset. Smartly engineered for audio perfection –...

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SupraPlus Series Product Information

The SupraPlus headset series has been trusted by enterprises around the world for years, and continues to set the standard fo...

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Voyager 8200 Series how to replace the ear cushion

If you need to replace the ear-cushions of your Voyager 8200UC, please follow the next steps:To remove the ear cushion.Use yo...

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Voyager 8200 how to pair

This procedure explains how to pair your Voyager 8200 headset with your phone or other Bluetooth devices.To put your headset ...

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Voyager Surround 80 how to pair

Pair to mobile device1. To put your headset in pair mode, slide and hold the Power switch away from theoff position until you...

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Voyager Surround 80 how to charge

Your headset has up to 24 hours of listening time.Charge your headset using the USB-C cable.The headset LEDs flash when charg...

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How to find the serial number on Poly headsets

Every Poly product has a unique serial number. Reference these numbers when you contact customer support, try to find drivers...

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Poly Voyager Free 60 Series Product Overview

Tune into a world full of sound and free of noise with the Voyager Free 60 earbuds. Whether you’re on a video call or into yo...

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Voyager Free 60 how to pair

1. Choose from 2 ways to put your earbuds in pair mode.Press and hold your earbud button for 4 seconds until you hear "pairin...

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Voyager Free 60 how replace the eartips

To change your eartips and lock them in place:REMOVE:1. Fold down the eartip's outer cone to reveal the eartip base connectio...

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Voyager Free 60 Series headset controls

Understanding the control buttons on your headset is essential for managing calls, adjusting volume, and activating voice com...

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APV (Avaya EHS Cable) how to install

This procedure explains how to install the APP Series EHS cable, which is compatible with Avaya phones:Special RequirementsPl...

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APU-7/APU-70/APU-71 (EHS Cable): how to Install on an Avaya Phones

This procedure explains how to install the APU-7/APU-70/APU-71 EHS cable, which is compatible with Avaya phone models:Phone S...

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APP Series how to install

This procedure explains how to install the APP-5/APP-50/APP-51 EHS cable, which is compatible with Polycom phone models:Softw...

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