HP Support Community Knowledge Base

Hello all, the long-anticipated Poly OS 4.0.0-376092 was released. POLY VIDEO OS 4.0 SOFTWARE IMPORTANT: After updating a...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 10, 2026

Using a Poly or HP USB camera with an Application like Zoom, Microsoft Teams or others often leaves a user disappointed that...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 10, 2026

SCEP support for Studio X or G7500 PolyOS 4.1.0added SCEP to thePoly Studio X or G7500. PolyOS 4.2added SCEP to the TC8 or...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 10, 2026

Hello all, The objective of this short overview is to explain briefly how to set up a Poly Clariti Manager formally known as...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 10, 2026

PolyOS 4.4 and TCOS 6.4.0 added a new feature in combination with PolyLens. Youmusthave a Poly Lens cloud account with a Po...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 8, 2026

Hello all, We just released the PolyOSSW bundle file 4.6.0.436380(X30, X32, X50, X52, X70, X72, G62, G7500) Software versio...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 8, 2026

Hello all, A quick introduction to thePoly G7500 Command-Line API Reference Guide or thePoly G7500 Command-Line API Refer...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 8, 2026

Powering up/Booting or connecting a Poly Poly Studio X, G62 or G7500 to a network switch initiates certain network Protocols...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Jan 8, 2026

Product:poly 6200 UC Related to the issue here:https://h30434.www3.hp.com/t5/Bluetooth-Headsets-Earbuds/Voyager-6200-UC-...

• By:A_Gayathri
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• inPoly Headsets Knowledge Base
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• Jan 8, 2026

If you're experiencing issues with the Synaptics MousePad on your HP Stream Notebook (model 11-d007na), Here are some detail...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jan 7, 2026

HP laptop keyboard is not working, there are several generic troubleshooting steps you can try to resolve the issue: ...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jan 7, 2026

Discription:If the numeric keys on your HP laptop's keypad are not functioning as expected and touching the keypad results i...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jan 7, 2026

How to use Miracast or Miracast Over Infrastructure with HP Poly Devices Miracast allows presenters to wirelessly share thei...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jan 7, 2026

Hello all, HP Poly Studio App has replaced Poly Lens App Seamless setup with automatic device discovery and pre-configure...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jan 6, 2026

The Intel XMM 7360 LTE-A is a modem module used for mobile broadband connectivity in various HP devices, including notebooks...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jan 3, 2026

Here is a more detailed guide to finding the serial number of your HP desktop: Step 1: Check Physical Locations on the Deskt...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• Jan 3, 2026

Finding the Serial Number on HP Products The serial number of your HP product is crucial for warranty checks, repairs, and a...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• Jan 3, 2026

Managing Power Options on HP PCs HP PCs come with power management features designed to help save energy. These options are ...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• Jan 3, 2026

Troubleshooting Webcam Issues on HP 14-bp072na If you are experiencing issues with your webcam on the HP 14-bp072na, specifi...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jan 3, 2026

Discription: HP keyboard that doesn't have a dedicated pair button, the pairing process is typically managed through the lap...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jan 3, 2026

Troubleshooting Windows Domain Sign-In Issues on HP OfficeJet Pro 8740 When facing issues with logging into domain computers...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jan 2, 2026

If you are experiencing issues with poor print quality or ink smudging , smearing on your HP 7605 Smart Tank printer, consid...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jan 2, 2026

What Is the HP “Back to School” Cashback Program? The HP Back to School promotion is a seasonal campaign where HP offers cas...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• Jan 2, 2026

How to Download Drivers for HP DeskJet 2600and Troubleshoot Driver-Related Issues To ensure your HP DeskJet 2600 printer fun...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jan 2, 2026

Get a deeper level of collaboration in large spaces with the Poly Studio V72 premium USB video bar. Simple and scalable, it'...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Dec 31, 2025

This document was just released by Poly and should be of interest to a lot of the people watching this forum. It is avail...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Dec 31, 2025

Poly offers various MIB / Management information base files for our Products Studio X, G62 or G7500: In your web browser ad...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Dec 31, 2025

Hello all, We just released the PolyOSSW bundle file 4.5.1.440029 (X30, X32, X50, X52, X70, X72, G62, G7500) Software v...

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Dec 31, 2025

This is a quick overview of the most commonly asked questions. This Section will be updated from time to time....

• By:A_Gayathri
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• inPoly Video Conferencing Knowledge Base
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• Dec 31, 2025

The issue started happening after the automatic firmware update to version 6.28.1.35 What's happening: While trying scan to...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Dec 31, 2025