HP Support Community Knowledge Base

If yourHP OfficeJet Pro 8630 e-All-in-One Printerwith duplexershows anAutomatic Document Feeder (ADF) jammessage but there i...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 6, 2026

ACPI\VEN_HPIC&DEV_0003and acpi\ven_hpic&dev_0003= HP Application / Custom Capability Driver It is part of: HP Applicat...

• By:A_Gayathri
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• inGaming Knowledge Base
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• Jun 6, 2026

The failure of the Intel Chipset Installation Utility typically occurs due to: Corrupt or outdated chipset drivers Windows ...

• By:A_Gayathri
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• inGaming Knowledge Base
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• Jun 5, 2026

If HP Smart Tank 7602 All-in-One not printing pdf files from acrobat,HP recommends working through these print-quality and p...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 5, 2026

HP Smart Tank 5105 not connecting after installing a new Telstra smart Gen 4 modem,Most common causes: 5 GHz vs 2.4 GHz Wi‑F...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 5, 2026

TheHP OfficeJet 8010 All-in-One Printer series uses ink cartridges, not toner. Replacing ink cartridges on the HP OfficeJet ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 30, 2026

HP OfficeJet Pro 9020 All-in-One Printer seriesprinting or copying failures, Error Type: Internal system / firmware / hardwar...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 30, 2026

Error OXB922D50C is typically a hardware-level power or firmware initialization failure. Because the printer is not switchin...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 30, 2026

This error is typically a hardware/firmware-related failure, most often linked to the printhead system, carriage mechanism, ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 29, 2026

The error codes OXB878A646 and OXB8172A24 on the HP ENVY 5010 All-in-One Printer are generally related to a wireless communi...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 29, 2026

The OXC4EB02FF error on the HP Smart Tank 530 Wireless All-in-One is commonly linked to a printhead, carriage, ink flow, or ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 29, 2026

Error code: B8D09E18 typically indicates a firmware, formatter board, or internal system initialization failure. Common und...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 29, 2026

HP DeskJet 2600 All-in-One Printer series(including models like2633) showing a Wi‑Fi connection issue,blinking Wireless ligh...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 23, 2026

HP DeskJet 2600 All-in-One Printer series(including models like2633) showing a Wi‑Fi connection issue /error code 2545, the ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 23, 2026

The UU_400_EB000A9900 error on the HP OfficeJet Pro 8120e is usually related to a printer communication, setup, firmware, or...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 23, 2026

This message means the printer cannot communicate withHP Services/Web Servicesover the internet.HP Instant Ink printers requ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 23, 2026

If yourHP LaserJet MFP 234setup is incomplete, here aregeneric troubleshooting stepsand thepossible reasonsbased on theHP La...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 23, 2026

This issue typically indicates that Web Services is partially working (internet reachable) but communication with HP’s cloud...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 23, 2026

The HP Smart Tank 6001internet connectivity issues due to weak Wi-Fi signals, incorrect network settings, router compatibili...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 23, 2026

The error 0x610000c8 on an HP PageWide Pro MFP 477dw is a hardware-related ink system/printhead failure. It typically points...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 23, 2026

Poly Phonesare delivered with a pre-configuredUSA / North American Dial Planthe phone will not allow certain dialing pattern...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• May 20, 2026

Oct 03, 2016Question:What version of OpenSSL or TLS is supported by my Poly Phone and can this be changed? Resolution:Using ...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• May 20, 2026

Hello all, Since the release of PolyOS 5.0 the Poly Studio E60 can now be used utilizing the VISCA protocol. https://kaas....

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• May 18, 2026

Learn how to connect your laptop to a Wi-Fi network on Windows 11 with easy step-by-step instructions and troubleshooting me...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• May 9, 2026

If your HP desktop PC showsclock errors,CMOS errors, or similar startup messages, theCMOS battery on the system board likely ...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• May 9, 2026

*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• May 9, 2026

Error code B815836A /BB815839A on an HP OfficeJet Pro 9018 typically indicates a firmware-level crash, often occurring durin...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 9, 2026

If you getError 500when entering the printer claim code in the HP app, this can often be fixed byresetting Web Servicesand g...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 9, 2026

If you are getting an error code0xB00040005ontheHP DeskJet 2800/4200/4900series, the printer’s display can showerror codesa...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 9, 2026

If you can scanfrom the Mac, but the printer doesnot see the Mac on the printer displayforScan to Computer, the issue is usua...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• May 8, 2026