HP Support Community Knowledge Base

IssueAfter upgrading to Windows 11 25H2 (Build 26200.8xxx), some HP printers connected by USB may be unable to print. This i...

• By:Riddle_Decipher
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• inPrinters Knowledge Base
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• Jul 3, 2026

Hello all, HP Poly announces the9.5.0release of Poly Voice Software (PVOS) for Poly CCX Series phones and Poly Trio C60, an...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jul 1, 2026

Theparameters—also known as device settings—can be used to initialize multiple phones and remove the need for manual interac...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jul 1, 2026

If your Smart Tank Plus 570 series printer displays error code OXC4EB8004 during startup.Troubleshooting steps Access ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 30, 2026

KMODE_EXCEPTION_NOT_HANDLED (0x1E) is a Windows stop error that typically indicates a faulty or incompatible driver, firmwar...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• Jun 30, 2026

If your HP DeskJet Ink Advantage 2875 is stuck displaying the "i" (Information) icon and the Wi-Fi button does not respond, ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 30, 2026

Wake-on-LAN (WoL) allows a computer to be powered on remotely by sending a special network signal called a "Magic Packet." T...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jun 30, 2026

The 0x800704C7 error on the HP ENVY 6100e is typically related to a communication, Windows-related interruption error, confi...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 27, 2026

Camera error A00F4292 typically means Windows can detect the webcam hardware, but the camera app cannot access or initialize...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 27, 2026

Error Code 59.C0 on the HP Color LaserJet Pro MFP M277dw typically indicates an issue with the printer's internal drive mech...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 26, 2026

If your printer is showing a print error9DB8B6 and having printing problem on HP OfficeJet Pro 9010 is generally associated ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 26, 2026

The “ScanToPCActivationApp – Scan to computer is no longer activated”message indicates that the printer’s Scan to Computer f...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 26, 2026

Resizable BAR (Base Address Register) is a breakthrough function that allows full and immediate CPU (Central Processing Unit...

• By:A_Gayathri
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• inGaming Knowledge Base
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• Jun 26, 2026

BitLocker does not directly disable USB ports. However, if a BIOS update or platform configuration change occurs (e.g., Secu...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• Jun 25, 2026

If yourOMEN by HP Transcend 16 inch Gaming Laptop PC 16-u1000 seriesis affected by a firmware-related issue where: A“System...

• By:A_Gayathri
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• inGaming Knowledge Base
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• Jun 25, 2026

If your HP LaserJet MFP M232–M237 series printer displays "Printer Needs Attention", shows a blinking Information light, or ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 23, 2026

If yourHP Smart Tank 7605keeps checking the ink tanks and all tanks show as empty after you refilled only the black tank. Tr...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 20, 2026

Error codes B80B7598 and D818BC14 on an HP Smart Tank indicate a criticalfirmware-related internal printer error, NVRAM corr...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 20, 2026

The error code 0xB8356156 on the HP OfficeJet 6950 is a hardware-related printer failure, most commonly associated with the ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 20, 2026

Event code 62.80.03 on HP OfficeJet Pro series printers indicates a printhead/carriage or ink system failure. The printer i...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 20, 2026

The error code 0xC4EB827F on the HP ENVY 4502 printer is typically related to an internal system failure, most commonly ass...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 20, 2026

Hello all, we have been made aware of an Issue with Microsoft Teams Rooms on Windows MTRoW in combination with Poly TC10 di...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jun 19, 2026

HP Officejet 4623 / 4620 e-All-in-One seriesthat will not connect to aniMac (macOS 10.13.6). The HP OfficeJet 4623 displays ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 18, 2026

The Bugcode 0x7C BSOD on your HP OmniStudio X 27‑cs0000t (AI AIO desktop) is typically a Plug-and-Play (PnP) driver or hardw...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 18, 2026

Hello All, Poly announces the new release of Poly VideoOS 4.7.0-466077 and TCOS 6.7.0-7002498for all providers.NOTE: Our Pa...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jun 18, 2026

Error code: 60.02.00 indicates a paper transport / tray lift mechanism failure in the printer. The printer is unable to li...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 18, 2026

Error 62.80.13 indicates a printhead hardware or communication failure.This usually happens when: The printer cannot initia...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 16, 2026

If yourHP ENVY 6100e All-in-One Printershows“Cartridge or Account Issue”, HP indicates this usually means either: there is ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 16, 2026

Hello all, The below knowledge article describes how to create a Screen Capture of a Poly Phone Details around the default...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jun 16, 2026

Hello all, Screen Capture in Teams mode Option 1 Phone not signed into Teams On a compatible Poly CCX or Poly Trio Phone...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jun 16, 2026