HP Support Community Knowledge Base

An HP desktop or notebook PC may unexpectedly display a blue screen error (BSOD) and restart, freeze, or fail to start Windo...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Sep 5, 2026

MacOS doesnotsupport scanning directly to a Mac from the printer control panel on ENVY Inspire, OfficeJet, and OfficeJet Pro...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Sep 5, 2026

The HP Smart Tank 7602 All-in-One prints color pages correctly during printer setup or alignment, but when printing from a M...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Sep 5, 2026

HP Care Pack, including what it covers, how long the coverage lasts, whether accidental damage is included, how repairs are ...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Sep 4, 2026

A broken or damaged hinge on an HP notebook is generally fixable, but how easy it is depends on whether the hinge itself is ...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Sep 4, 2026

The HP Pavilion Gaming Laptop 15v may intermittently lose its Wi-Fi connection when using the Realtek RTL8822CE 802.11ac PCI...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Sep 4, 2026

The HP Pavilion x360 require a BIOS update to F.25 to address firmware-related compatibility or startup issues. In some case...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Sep 4, 2026

The HyperX OMEN 15 Gaming Laptop with an AMD Ryzen 7 processor and NVIDIA GeForce RTX 5050 Laptop GPU may report a maximum G...

• By:A_Gayathri
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• inGaming Knowledge Base
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• Sep 3, 2026

Hello all, Sometimes a Ping or Trace Route command can help troubleshooting Network issues. Using a mouse utilizing the US...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Sep 3, 2026

The HP ZBook Fury 15 G7 Mobile Workstation (9VS25AV) fails to install a BIOS/System Firmware update. The BIOS update may fai...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Sep 2, 2026

The HP LaserJet P2035 needs to be connected to a network so that multiple computers can access the printer. The standard HP ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Sep 2, 2026

The HP All-in-One Desktop PC 24-cr0000a does not automatically reconnect to Wi-Fi after the computer is restarted or powered ...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• Sep 2, 2026

The HP LaserJet P1505 shows Letter as the default paper size in the printer properties, and there is no apparent option to c...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Sep 2, 2026

The HP DeskJet 2800e displays a “Door Open”message even though the cartridge door is closed correctly. The printer may refus...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Sep 1, 2026

The HP OfficeJet Pro 8020 series printer displays a Printer Failure message with event code: 71.02.4a The printer may stop p...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Sep 1, 2026

After installing Windows 7 64-bit on an HP ENVY Notebook – 15t-ae100 C, the Broadcom BCM43142 802.11 b/g/n Wi-Fibroadcom bcm...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Sep 1, 2026

The HP OmniBook 7 16-inch Laptop Next Gen AI PC may display a black screen and unexpectedly restart with the following error...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Aug 29, 2026

The built-in camera on an HP Spectre x360 15-df0033dx is no longer available after the camera device was uninstalled from Wi...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Aug 29, 2026

The printer works correctly when printing from a mobile device but does not print from a laptop. The printer initially worke...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Aug 29, 2026

When attempting to connect an HP DeskJet 2742e All-in-One Printer to a Windows computer, Windows displays error C0000022. Th...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Aug 29, 2026

The HP Smart Tank 6003 is successfully set up and connected to Wi-Fi, but when attempting to print from a Windows computer, ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Aug 29, 2026

HP Spectre x360 running Windows 11 displays the following errors during startup: Error 502 – CMOS Error 602 – Battery Thes...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Aug 29, 2026

The microphone input volume is very low when a Poly Voyager Focus 2 headset is connected through the BT700 Bluetooth adapter...

• By:A_Gayathri
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• inPoly Headsets Knowledge Base
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• Aug 29, 2026

When scanning multiple photos or documents placed on the scanner glass of the HP OfficeJet Pro 6978 All-in-One Printer, all ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Aug 29, 2026

Hello all, Poly announces the new release of Poly VideoOS 5.0.1.470014 for Microsoft Teams or Device Modeas a provider only...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Aug 28, 2026

1. Introduction: This guide provides a structured troubleshooting approach for HP printers that cannot connect to a wirel...

• By:JacobC1
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• inPrinters Knowledge Base
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• Aug 26, 2026

OBS Studio does not capture audio on an HP 14 Laptop PC 14-d5000 (4T802AV) running Windows 11, although the same OBS softwar...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Aug 25, 2026

The HP Laptop 15-dw4145cl may experience slow or inconsistent Wi-Fi performance even when an internet speed test reports nor...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Aug 25, 2026

The HP OfficeJet Pro 7740 displays a blue screen with error code B80FC102 and fail to complete startup.The error is associat...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Aug 25, 2026

The HP LaserJet Pro MFP M130fw prints a broad toner line approximately 3/4 inch wide along both sides of the page. The defec...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Aug 25, 2026