HP Support Community Knowledge Base

If your HP ProBook 445R G6 Notebook PC shows error After updating Windows, the display adapter (AMD, Intel, or NVIDIA graphi...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 24, 2026

If your HP printer is unable to print, use the HP Diagnose & Fix tool available in the HP app to automatically identify and ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 24, 2026

Different types of Bluetooth Historic Bluetooth 1.0 & 1.1 (1999–2001):The initial releases. Suffered from early inte...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 24, 2026

Hello all, we just released UC Software UCS 6.4.8for all compatible VVX phones (VVX 150, 250, 350, 450, and EM 50, VVX ...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jul 24, 2026

If yourHP OfficeJet Pro 9018e is able to print normally, but the scanner function fails to scan from a Windows 11 computer. ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 23, 2026

The error code8AF30001during a firmware update indicates that the device has run into a firmware‑related fault, typically du...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 23, 2026

If your HP notebook does not boot and reports a BIOS corruption issue, remains on a black screen, or fails to start after a B...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 23, 2026

The HP Color LaserJet Pro MFP M277dw is an older device, driver support depends on HP’s OS X/macOS packages and Apple’s own ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 23, 2026

The HP OfficeJet Pro 9015e displays a flashing an error code 8AF32712 on HP OfficeJet Pro 9000 and 8000 series printers indi...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 22, 2026

If your HP DeskJet 2900 series showsPrinter Offline,Unavailable, or fails to be detected over Wi‑Fi, it is usually due to co...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 22, 2026

Hello all, Since PolyOS 4.6.1 the Poly Studio G62 supports the HPHP USB to Serial Port Adapter (J7B60AA) Support for RS232...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jul 20, 2026

The HP ENVY 6000/6000e/6400/6400e printers use the front Edge light bar and other LEDs to show status and errors. 1. Edge Li...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 18, 2026

This red‑screen Secure Boot error means the firmware (BIOS/UEFI) is blocking the boot because something in the boot chain (b...

• By:A_Gayathri
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• inDesktop Knowledge Base
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• Jul 18, 2026

The "Camera Driver Not Installed" issue occurs when Windows cannot detect the integrated webcam because the camera driver is...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 18, 2026

Release Announcement Software Release Announcement: Poly announces the new release of Poly Voice Software Lite - DECT (PVO...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jul 16, 2026

If your HP ENVY Photo 7855 reports that the HP 64 / 64XL black cartridge is not communicating, use these steps to troublesh...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 14, 2026

The “Complete printer setup. This printer needs to be set up. Follow the instructions with the printer” message means the HP...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 14, 2026

Error B8082796 on the HP Officejet Pro 8035 is typically a firmware, printer initialization, or hardware-related system err...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 14, 2026

Configuration Error 0x8004005 is a printer setup and communication error that typically occurs when the HP app, printe...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 11, 2026

Error 0xC4EB8004 (HW_MICCI2_V12) is a hardware-related initialization error that occurs when the printer firmware cannot pro...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 11, 2026

Error0xC4EB9004on HP Smart Tank 530 Wireless / 533 is typically associated with an internal printer error, often rela...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 10, 2026

Error Code C0000022 on the HP Smart Tank 7602 typically indicates a critical printer system failure related to the carriage ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 10, 2026

Error Code 024A493F on HP Smart Tank 7600 series printers typically indicates a hardware-related failure involving the ink d...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jul 10, 2026

!!! If this is used with a Phone in Microsoft Teams or Zoom Room mode many features do not work as they are not translated vi...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jul 9, 2026

The PAGE_FAULT_IN_NONPAGED_AREA (0x50) Blue Screen error occurs when Windows attempts to access memory that should always rem...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 8, 2026

Hello all, HP Poly Introduced the new feature HP Direct Connect with PolyOS 4.7 for Studio X30, Studio X50, Studio X70 and ...

• By:SteffenBaierUK
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• inPoly Video Conferencing Knowledge Base
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• Jul 8, 2026

IssueAfter upgrading to Windows 11 25H2 (Build 26200.8xxx), some HP printers connected by USB may be unable to print. This i...

• By:Riddle_Decipher
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• inPrinters Knowledge Base
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• Jul 3, 2026

Hello all, HP Poly announces the9.5.0release of Poly Voice Software (PVOS) for Poly CCX Series phones and Poly Trio C60, an...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jul 1, 2026

Theparameters—also known as device settings—can be used to initialize multiple phones and remove the need for manual interac...

• By:SteffenBaierUK
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• inPoly Phones Knowledge Base
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• Jul 1, 2026

If your Smart Tank Plus 570 series printer displays error code OXC4EB8004 during startup.Troubleshooting steps Access ...

• By:A_Gayathri
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• inPrinters Knowledge Base
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• Jun 30, 2026