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Hello all, we just released Software1.7.2 for E70 NOTE: For G7500, Studio X70 or standalone E70 upgrade please en...
Hello all, we just released the software 2.1.1 for the following: Product: Poly USB Video Bar Software 2.1.1 is...
Hello, and welcome to the Poly Lens Desktop, E70, EagleEye Mini, Cube, and Studio USB Forums. I'm sure you have ma...
Please use this Poly Knowledge Base search to find dimensional drawings. As of January 2022 Poly will be posting d...
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Hi there,I bought this webcam last week through Amazon (cannot register the S/N) and though I find it a bit difficu...
I am looking to resolve an issue a TC8 is having with connecting to a X50. The following message appears when I pai...
I'm having two problems with my HP 960 camera and the Polylens app: The camera's serial number is not recognized ...

I have multiple Poly Studio video/soundbars that have become unresponsive, and no longer appear as available USB de...
Our meeting rooms currently use ASUS - Google Meet Hardware, we have encountered an issue where the Poly Studio P00...
My P15 doesn't appear in Lens and the main log says the unit is bricked. Support has been slow to respond to help r...
Hi againHas anyone had any clicking noise from their Poly Studio USB? It sounds like the camera to me and if tracki...
Hi allCan anyone tell me if the Poly Studio USB, once connected to the WIFI will it ever disconnect by itself and t...

Hi, the Poly Studio P5 webcam does not display a picture when connected to my Lenovo Legion Y540-15IRH. Just a blac...

Hi, remote control isn't working and when i installed polycom companion, there is camera control settings disabled....

Hello all, we just released Software1.7.2 for E70 NOTE: For G7500, Studio X70 or standalone E70 upgrade please en...

Not sure what I am doing wrong. I have received 2x Poly Studios in the last month - both out of the box have a puls...

Hi team.We have just installed an E70 ROOM KIT video conferencing system.We did some tests for 3 days and we have n...
Hello all, we just released Software1.7.1 for E70 NOTE: For G7500, Studio X70 or standalone E70 upgrade please en...

Have others found they need to change the default settings in zoom when using the P15 with the P15's built-in echo ...
Hello all, we just released Software1.7.0 for E70 NOTE: For G7500, Studio X70 or standalone E70 upgrade please en...
Hello all, we just released the software 2.1.1 for the following: Product: Poly USB Video Bar Software 2.1.1 is...

Dear community,I am configuring a system with an E70 camera and the customer has asked to have a private area at th...

Hello community,this is my first post. I´m having trouble with my two Poly Studio USB devices. I´m unable to use th...
Hello, and welcome to the Poly Lens Desktop, E70, EagleEye Mini, Cube, and Studio USB Forums. I'm sure you have ma...

Hi all,We have around 300 Poly webcams, mostly P5.They’re configured in a hotdesk scenario, mostly windows with som...

We have a Poly G7500 connected to a Poly Studio E70 camera as well as a Biamp Tesira Forte Dan VT for audio. Random...

Hello,I'am qute it is not a hardware issue, but related to my (windows) laptop.Win10 21H2.Other laptop's work fine....

Hello ! I would like to do a script to reboot the eagleeye director, I found one for X50/G7500... that works perfe...
Hello all, we just released Software1.6.2-260011 for E70 NOTE: For G7500, Studio X70 or standalone E70 upgrade pl...

Does anybody have the part number for a Poly Studio P15 power adaptor or can tell me which type of plug is attached...


I recently received a Poly P15 to evaluate. Since installing this device, my Application event log has been flooded...

Issue: While disabling Group framing and speaker tracking feature, and trying to zoom in to an area from Remote con...

Hi,as it is possile to connect the Poly Studio USB to a network, is there also a way to control it via a crestron c...

Hey,After a while, users are experiencing that when in Teams, selecting the Polycom Studio as the active microphone...
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