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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!

‎04-14-2025 08:46 PM

HP Recommended
Product: Poly Studio P21
Operating System: macOS 12.0 Monterey

Where can I download the driver and desktop manager for the Poly Studio P21 ??

I've been stuck in a loop here on the HP support and downloads page for over an hour, trying to get to the right files.

Using macOS 13.xx 

 

Many thanks!

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1 REPLY 1

‎04-15-2025 01:14 AM

HP Recommended

Hello @Avi760704 ,

 

Welcome to the HP Poly community.

 

A community search finds >this< or >this< post asking a similar or identical question.

 

  • If your Mac is Intel, check >here< as only Lens Desktop 1.4.0 for Mac will work
  • If your Mac is an M Processor, check >here< as Version 2.0.0 for Mac is the latest
  • The P21 uses display link drivers. Simply visit >here<.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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