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TCO Certifiedis a global sustainability certification for IT products. As a part of our commitment to Sustainabilit...
Read 1st FAQ/Frequently asked questionBASIC DETAILS TO INCLUDE BEFORE POSTING ABOUT ISSUES WITH HEADSET/SPEAKER/PER...
Hello and welcome to the Poly Community Headset Forum Please take a moment to familiarize yourself with theCommuni...
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Case Number logged on 25th April and still we are awaiting replacement device
Hi, my headset has a delay after a pause, it's annoying, I can't hear the first word. It seems to be something to d...
My wireless headset the Poly- Savvi 440 receiver is blinking red. I've tried holding the volume up until the white ...
Hello I have the Poly voyager focus 2 UC wireless headset and the lag from when I talk and the customer actually he...
We have Voyager FOCUS2 series with Cisco phone connected.Sometimes we have sudden issue of the headset continuously...
Hi team,I have a poly headset set which is given by my company(model: C5220). I really like the sound quality of th...
HelloWe are receiving complaints for thePoly Blackwire 3325. Its seems that users are noticing a background static ...

I have a Poly Voyager 4310 UC. The dongle is missing. Hp is absolutely no help. I am not going to pay $90 for a new...
Hi,I own aBlackwire 5220 USB Poly Headset, which is connected to a USB.About two weeks ago, I got an update, and fr...

I have been a Softphone developer for many years and have integrated our software with Plantronics/Poly devices.Aft...
How can I increase the volume of my headphones? I used some before and they were loud, but I bought some new Blackw...
A feature of these headphones are, whenever you are connected to a call there is automatic EQ applied. How do I dis...
Hi Team, We are facing issues in Voyager Focus 2 Series in which USB not getting detected and hence we cannot use ...
Issue with Headphone poly V4320 as it is capturing lot of background noise
Hi Support, I find my USB headset has voice problem in Zooom Workspace, means the meeting member cannot listen my v...
Buonasera,è possibile disabilitare la voce quando si clicca sul pulsante per attivare/disattivare l'audio? E' fasti...
I have created three cases to get a replacement for my headset and have been waiting for 5 months for the replaceme...
On my brand new headset I have tried to use the Microsoft Teams button, which makes the Teams ikon in the Sysbar to...

With my brandnew headset there is a link to poly.com/support for support about Microsoft teams, but that is a dead ...
Hi - I have both the older Plantronics Blackwire C725 and newer 8225 headsets and by far the C725 is easier to use,...
We use several Voyager Focus 2 headsets in a corporate environment.The desktop application is distributed centrally...
Hello,We are running into a problem, the headset starts to double beep every few seconds when the headset is in the...
My poly Blackwire 8225 series noise cancellation option isn't working
My employer does not allow me to download 3rd party software such as the Poly Lens desktop app. I downloaded the ap...
I have had this headset for about 6 months and have had no issues. All of a sudden, I am unable to connect to Lens ...
Hello,my Setup is:Lenovo T15 Gen 1Windows 11 24 H2 Build 26100.2894Softphone Client Avaya AgentHeadset: Poly Blackw...
Can someone provide troubleshooting for the plantronic Savi 8200 series USB DECT 6.0. The headset creates repeatiti...
Headphone not Received
Hi all,I bought a new USB adapter for my Voyager 4320 UC, but it doesn't pair via the Web App.The Poly initially ca...