USB Headsets

I take incoming calls from a call center and utilize Teams to interact with my coworkers. I am getting intermittent...

• Blackwire 8225 M USB-A
• Microsoft Windows 11

Hi there.I have aPoly Blackwire 8225 -M that i am using with Microsoft Teams on a Windows 10 laptop.The mic on it s...

• Microsoft Windows 10 (64-bit)

Hello,We have a hundred Blackwire 8225 headsets and many agents intermittently experience audio silence on multiple...

• Blackwire 8225 M USB-A
• Microsoft Windows 10 (32-bit)

Genesys users experience a double beep every few seconds after they put a call on Hold. After taking the call off H...

• Microsoft Windows 10 (64-bit)
• Poly Voyager 4320 USB-A Headset +BT700 dongle

Good morning,I recently placed an order to exchange a defective headset. The order was placed successfully, and I h...

Hello everyone,I have a audio 655 USB headset.I really like this product but I felt that this head set has noise or...

• Microsoft Windows 10 (64-bit)

For the third time within a half year usage the microphone of theBlackwire 3325 USB-C stopped working.Is this not-w...

• Blackwire 3325 USB-C

I’m looking for warranty info on poly black wire 5220. Bought from Amazon in January and the outgoing sound is inco...

have user that haveVoyager 4320 and at the start of the call volume is low with out doing any thing the agent voice...

I have a Plantronics Audio 478 that has worked wonderfully until today. Today, when I plugged it in for a meeting o...

• Microsoft Windows 10 (64-bit)
• Plantronics Audio 478

We work in a sensitive room that requires the use of push-to-talk equipment. We recently purchased a large batch of...

• DA75
• HW520
• SSP1051-03

Lens crash. Click on the system trey and it just disappear.Where to send dump files so that somebody can look what ...

• Blackwire 5220 USB -A
• Microsoft Windows 10 (64-bit)

Hello, When taking a teams call on my Savi 7310 Headset if I mute the Teams call the headset also mutes any other m...

• Microsoft Windows 11
• Savi 7310 M OFFICE

Please let me know serial number of my hp headset

Hi there,The microphone in my Poly 7310 headset is not working and I would like to do a warranty repair.

Hi, when I enter the serial number of Blackwire c520-M onhttps://support.hp.com/us-en/product/warranty-repair/black...

• Blackwire c520

POLY SAVI 7300

i Have C3220 series USB head set SN F17NP7 MAC is 045AA3 its not working

• Microsoft Windows 10 (32-bit)

we want to Book an RMA for Poly Voyager4220 YOSerial No. 2CPY6TPlease help us with this.

We have new Blackwire 5220s and they will not work for input or output on a Macbook. Other USB headsets work right ...

• Blackwire 5220 USB -A
• macOS 10.15 Catalina

Hi, I use the Blackwire 3225 for work, and I've been receiving complaints over calls that my sound is muffled or ch...

• Blackwire 3225 USB-A
• Microsoft Windows 10 (64-bit)

When we are trying to connect the Practica headset with Dell latitude 5440 it stops working after some time. there ...

• Microsoft Windows 11
• PRACTICA SPUSB20

The microphone for my Blackwire 7225 is no longer working. I can hear people, they can't hear me.Tests with Zoom an...

• Microsoft Windows 11

My work purchased Voyager 4320 headset. I have the app but am unable to change the settings. Do I need to connect t...

• Microsoft Windows 10 (64-bit)

My organization currently uses the Blackwire 5210/5220 USB headsets (about 2,500 of them).They are well-liked as th...

• Microsoft Windows 10 (64-bit)

Headset Mic is not working.

• C3200

I'm just trying to register my product and it won't let me. It tells me it can't be registered online and I have to...

The Voyager Focus 2 UC headset I recently bought has been great except for one annoying performance issue. Whenever...

I can hear just fine, but when I talk…I cut in and out. My headset is up to date. I use a dongle on my computer. An...