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This is a quick overview of the most common asked questions. This Section will be updated from time to time. The P...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hello and welcome to the Polycom Community PSTN Forum Please take a moment to familiarize yourself with the Commun...
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Hello. Are SoundStation 2 still available new?
my polycom soundstation audio is not work
My company installed a Polycom SoundStation 2 phone in 2019. It is mainly for video conference. There is an indivia...
I am in need of changing my password. I forgot what it was.
I have poly phones in my restaurant. They say searching. Why?
Other Zoom participants have difficulty hearing me when I use my PolyCom Soundstation2 for audio instead of using t...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
I am not sure which extension microphone kit is compatible with 2201-16200-601. I think that 2200-16155-001 will wo...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hello,we are using two SoundStation Duo in the company,in PSTN only mode, Ethernet connection is used justfor provi...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
We have a soundstation2 in our office. We would want to make conference call on Soundstation2 with more than 3 part...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hi, I got a problem with my Soundstation2, sometimes a "Bee Bee Bee" sound come out when I having a callPlease refe...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
I'm not able to get an outside line when dialing out from my Polycom SoundStation 2W with my other Polycom's I can ...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
We just setup a SoundStation2 in our meeting room and for some reason we can't accept calls on it. It has a dial to...
![](/html/assets/acceptedSolutions.png)
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
We have a brand new Soundstation2. And cannot use it to join a conference:1. We can dial-in the phone number of the...
![](/html/assets/acceptedSolutions.png)
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
I have aSoundStation2 that will get hung on a digit dialed so that there is a continuous tone.
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hello all, wonderful to discoverer this forum! 'Have a number ofSoundstation 2, most sans the proprietary Power Sup...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
We have a SoundStation 2 installed on a PBX. When you dial 9 1-NXX-XXX-XXX, it does not allow you to dial the numbe...
Hi.Customer is looking for SoundStation2 Universal Module (PN 2201-16050-622), which is no longer available in pric...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
The Soundstation 2 has a different phone number than my office number. Even if I call the Soundstation 2's number, ...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
My polycom sound station 2 2201 1 60000 691 non expandable stopped working. It has been working fine for 6 months (...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
I have a Soundstation 2W- both the station and the base have the same serial number.Sn# F208030409297.The station s...
![](/html/assets/acceptedSolutions.png)
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
The LCD on our SoundStation 2 conference phone will light up, but no text will be displayed. This could be just a c...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hello,I have a polycom conference phone which has been attached to our voIP network for 7 years via VG224 interface...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Can you advise me of the part number for the cable that connects the power supply to the main module please? It's l...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Is this model compatible with VOIP, or is there a software update that can make it compatible?
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Tengo un soundstation2w el cual se bloquea el Polycom no puedo presionar ninguna teclaAlguien me puede ayudar
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hi all,I have an issue with one of our VTX1000 Soundstations.1. The external mics are really low in terms of loudne...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hey guys,I do tech support for a company that had their Polycom Soundstation Premier Wall Module damaged by a clean...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hello,I'm very new to Polycom products and to the community.I was wondering if there is a way to look at the list o...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Hi.We're using a (pretty old *g*) SoundStation 2W and due to some changes in the building we'd like to extend the r...
![author](https://h30434.www3.hp.com/html/@BD533DD63B2A7C6E7B971068BA3AF740/assets/user-default.jpg)
Dear Support,i'm not abble to register Soundstation 2W with base station. The message is always "Please wait".What ...
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