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This is a quick overview of the most common asked questions. This Section will be updated from time to time. The P...

Hello and welcome to the Polycom Community PSTN Forum Please take a moment to familiarize yourself with the Commun...
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Hello. Are SoundStation 2 still available new?
my polycom soundstation audio is not work
My company installed a Polycom SoundStation 2 phone in 2019. It is mainly for video conference. There is an indivia...
I am in need of changing my password. I forgot what it was.
I have poly phones in my restaurant. They say searching. Why?
Other Zoom participants have difficulty hearing me when I use my PolyCom Soundstation2 for audio instead of using t...

I am not sure which extension microphone kit is compatible with 2201-16200-601. I think that 2200-16155-001 will wo...

Hello,we are using two SoundStation Duo in the company,in PSTN only mode, Ethernet connection is used justfor provi...

We have a soundstation2 in our office. We would want to make conference call on Soundstation2 with more than 3 part...

Hi, I got a problem with my Soundstation2, sometimes a "Bee Bee Bee" sound come out when I having a callPlease refe...

I'm not able to get an outside line when dialing out from my Polycom SoundStation 2W with my other Polycom's I can ...

We just setup a SoundStation2 in our meeting room and for some reason we can't accept calls on it. It has a dial to...


We have a brand new Soundstation2. And cannot use it to join a conference:1. We can dial-in the phone number of the...


I have aSoundStation2 that will get hung on a digit dialed so that there is a continuous tone.

Hello all, wonderful to discoverer this forum! 'Have a number ofSoundstation 2, most sans the proprietary Power Sup...

We have a SoundStation 2 installed on a PBX. When you dial 9 1-NXX-XXX-XXX, it does not allow you to dial the numbe...
Hi.Customer is looking for SoundStation2 Universal Module (PN 2201-16050-622), which is no longer available in pric...

The Soundstation 2 has a different phone number than my office number. Even if I call the Soundstation 2's number, ...

My polycom sound station 2 2201 1 60000 691 non expandable stopped working. It has been working fine for 6 months (...

I have a Soundstation 2W- both the station and the base have the same serial number.Sn# F208030409297.The station s...


The LCD on our SoundStation 2 conference phone will light up, but no text will be displayed. This could be just a c...

Hello,I have a polycom conference phone which has been attached to our voIP network for 7 years via VG224 interface...

Can you advise me of the part number for the cable that connects the power supply to the main module please? It's l...

Is this model compatible with VOIP, or is there a software update that can make it compatible?

Tengo un soundstation2w el cual se bloquea el Polycom no puedo presionar ninguna teclaAlguien me puede ayudar

Hi all,I have an issue with one of our VTX1000 Soundstations.1. The external mics are really low in terms of loudne...

Hey guys,I do tech support for a company that had their Polycom Soundstation Premier Wall Module damaged by a clean...

Hello,I'm very new to Polycom products and to the community.I was wondering if there is a way to look at the list o...

Hi.We're using a (pretty old *g*) SoundStation 2W and due to some changes in the building we'd like to extend the r...

Dear Support,i'm not abble to register Soundstation 2W with base station. The message is always "Please wait".What ...