Meet the HP Team
The HP Support Community is designed for interaction between HP customers regarding their HP products. Some HP employees also participate on the community and can help you in many ways.
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The Team
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Helping the community since 2023
724 Solutions
825 Helpful Votes
15944 Replies
Hello, I am delighted to introduce myself as a seasoned technical expert with a strong background in supporting HP's portfolio of personal computers and printers. With nearly a decade of experience working closely with HP, my expertise spans technical support, repair operations, and community engagement.
Currently, I serve as a Community Support Administrator, leveraging my knowledge and expertise to foster a supportive and informative community environment. I look forward to collaborating with fellow experts and community members to share knowledge, address challenges, and drive meaningful conversations.
After I completed my degree in Computer Science and Technology. My professional journey began at HP back in 2020, where I worked headfirst into testing and refining my technical expertise!
I'm thrilled and grateful for this new opportunity to serve as a moderator, and I'm excited to contribute to fostering a positive and productive online environment.
In my spare time, I'm a gamer at heart and at play!
Helping the community since 2022
695 Solutions
628 Helpful Votes
14663 Replies
My journey began with HP in 2011, once I gained experience working on printers I transitioned to advancing my knowledge on laptops and desktops as well.
As a result I have contributed to various projects further expanding my technical expertise that brought me to my current role!
Outside of work, I’m passionate about cricket, swimming, playing snooker, traveling, and enjoying music.
Helping the community since 2025
0 Solutions
96 Helpful Votes
1 Replies
I started working with HP since 2012 as a content writer, a role that allowed me to wear many hats, from writing and editing to crafting executive presentations and managing websites. As I gained experience, I transitioned into a leaders position, collaborating with designers and developers within our organization.
In 2018, I successfully led projects that ranged from enhancing support channels to overseeing large-scale executive initiatives. Since 2022, my focus has been on adapting and promoting culture-focused projects to enhance community engagement whilst multi-tasking with other tasks. I hold a degree in Economics, Psychology, and Sociology, as well as a double Master’s in Communications and Marketing.
Outside of work, I’m passionate about home improvement projects, reading, journaling, cooking, and, of course, enjoying music. One thing everyone knows about me is my undying love for coffee—it’s truly my fuel!
Helping the community since 2022
1110 Solutions
988 Helpful Votes
24772 Replies
Community Moderator
Responsible for English Community moderation
Helping the community since 2023
1265 Solutions
1342 Helpful Votes
23158 Replies
I began my career in 2020, supporting various communities and the same became my forte, I then moved into gaining insights on various HP products and services to foster a supportive community where users can find solutions, share experiences, and connect with others with ease!
I'm passionate about technology and long bike rides in my free time.
Helping the community since 2014
2594 Solutions
4387 Helpful Votes
20928 Replies
At your service with over 18 years of experience at HP, I've had the privilege of witnessing the transformation of personal computing and print solutions. From navigating the early days of home computing to the current era of sleek laptops and high-quality printers, I've seen it all. Throughout my journey, I've encountered numerous challenges and triumphs, each teaching me valuable lessons that have shaped my expertise. As I've progressed in my career, I've developed a deep understanding of the industry, allowing me to decipher complex problems and find innovative solutions. I've had the opportunity to work with various teams, collaborate with talented individuals, and contribute to the development of cutting-edge technologies. This extensive experience has not only honed my technical skills but also given me a unique perspective on the industry's evolution.
Outside of work, I'm a family-oriented person who enjoys spending time with loved ones and exploring my creative side by sharing my passion for plant-based cuisine and sustainable living on social media as a vegan. I'm always excited to connect with like-minded individuals and share my experiences.
After graduating with a Bachelor degree in Computer Information Systems and a short stint as a software engineer, I joined HP as a contractor in 2003. I was hired as a full-time employee several years later. I have been working in various roles around Printing support on the web for 10+ years. I see myself as a customer advocate and love to help solve customer problems or identify gaps in our support whenever I can. I'm honored to join the ranks of such an illustrious group of Experts!
In my spare time, I enjoy traveling, spending time with my family, dogs, and reading.
Helping the community since 2008
33 Solutions
1208 Helpful Votes
107 Replies
Wes is currently responsible for maintaining content quality for all consumer and commercial PCs, tablets, retail point of sales, workstations, monitors and accessories. After studying business at The University of Texas at Austin and The University of North Texas he began his career in technology at Stream Inc., mentoring Scanjet, Pavilion and Omnibook customers. In 2001 he moved to Houston to start a family and started working for Compaq Computer Corporation. He is married to a kindergarten teacher and has 2 daughters, Parker (11) and Evynn (6).
