Notebooks Knowledge Base

System board (00A), fix and repair instructions

Forgotten BIOS or power-on password - HP Commerical notebooks - Probook / Elitebook- What is a BIOS- Power-on passwords- Resetting the BIOS password a...

HP DriveLock security state cannot be changed  |  DriveLock settings are greyed out

Choosing a stylus for your notebook touchscreen

Reduce and prevent overheating / reducing PC temperature

No sound, can't hear anything from the computer

Audio distorts after pausing a video, Sound issues after pausing a video

Touchscreen troubleshooting

Slow computer, optimization tips

Virus/malware infections - check for and removal tips

Your Notebook Battery isn't charging?

I forgot my password. Can HP help me reset it ? - Information about reseting the Windows account password - Information about resetting other password...

Restoring my system to the original factory condition / F11 / Guided solution

Notebook will not Start. How do it fix and troubleshoot it ?  

Issues with connecting to the Wi-Fi network, dropped connections, slow Internet speed, etc.

Changing the operating system - warranty questions

Bitlocker - Continuous prompts for entering the recovery key during PC start up - Resolution

The content of the HP Tools partition has accidentally  been deletedThe content of the HP Tools partition has  been deleted intentionally bu...

DriveLock password  - HP Commerical notebooks - HP Elitebook- Feature information and how to- Suggestions and workaround

Bitlocker recovery key unknown or missing- Information about Bitlocker- Instructions how to locate and use the key

Hard Disk Drive (Storage device) corruption and replacementSymptomsDiagnosticsSteps to resolve the issue (computer with active warranty and out of war...

HP Support Assistant fails / hungs / crashes / stops responding- Steps to resolve the issuing including HPSA reinstallation steps