Notebooks Knowledge Base

HP has integrated Generative AI into our Virtual Assistant to transform how you solve HP device issues, offering intelligent...

• By:Riddle_Decipher
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• inNotebooks Knowledge Base
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• Jul 17, 2025

Here are the solutions to the PCI Express Root Complex driver issues. You can consider the following approaches: Uninstal...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 15, 2025

Here is the solution for the errorDRIVER_IRQL_NOT_LESS_OR_EQUALerror associated withiaStorA.sysOn HP laptops typically relat...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 15, 2025

Windows Security is a robust tool that helps protect your HP PC from viruses, spyware, and other malware threats. It offers...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 15, 2025

Here are the detailed troubleshooting steps to resolve the issue with 5 Long and 3 Short Light Blinks on your device: The b...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jul 15, 2025

If you are experiencing Wi-Fi disconnection issues with the Realtek 8852BE-V Choya Wi-Fi module in your HP 14-inch Laptop AI...

• By:A_Gayathri
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• inNotebooks Knowledge Base
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• Jun 26, 2025

Finding, Locking, Recovering lost or stolen PCsIf your laptop or PC has been stolen there are a number of things you can do.M...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Dec 3, 2024

Driver Problems: How to find the date and version of a driver.If you have blue screen problems (BSOD) you may have old driver...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Sep 10, 2024

You installed an update and some devices are no longer working. You need to either uninstall the update or alternately roll b...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Sep 6, 2024

Country code for language and keyboardIf you purchased a PC it comes with a product ID which includes a country code.: PPPPPP...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Aug 19, 2024

Interactive BIOS simulator for HP PCsItems marked [*] are older and depending on your browser may ask for authorization to ru...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Aug 8, 2024

First determine if the problem is hardware or software by performing a hard reset followed by running UEFI diagnostics.Turn o...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Jul 12, 2024

HP frequently uses SSDs from Samsung, Western Digital, Intel and a others as shown below..If you suspect you have problems wi...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Jul 8, 2024

The info in the table below is from ChatGPT. All values are in bits/second.What are the real world Wi-Fi speeds that one can ...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Jul 1, 2024

The info in the box was obtain using ChatGPTThe 2.4 GHz, 5 GHz, and 6 GHz Wi-Fi bands each have distinct characteristics that...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Jun 24, 2024

Hello,I would like to share some changes that occurred on the security bulletin page. Looking for support alerts for HP pro...

• By:JessikaV
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• inNotebooks Knowledge Base
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• Jun 20, 2024

Clicking on the windows 10 or 11 power "Shut Down" should turn off the laptop.If your laptops is unplugged and you find the b...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Jun 3, 2024

If your laptop is not sleeping and your power plans are set properly,then some device or application is preventing sleep.Wind...

• By:BeemerBiker
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• inNotebooks Knowledge Base
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• Apr 25, 2024

The Battery Report is a utility that is part of the Windows OS that can help provide an understanding of the remaining storag...

• By:erico
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• inNotebooks Knowledge Base
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• Apr 15, 2024

HP Software Framework is not installed/ High memory consumption by HotKey UWP The following article will provide you with ...

• By:SofiaML
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• inNotebooks Knowledge Base
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• Mar 19, 2024

Hi all, HP has recently made an update softpaq available to fix errors related to theHP Hotkey UWP Servicefor the business ...

• By:JessikaV
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• inNotebooks Knowledge Base
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• Apr 14, 2022

Hi, If you have Windows 11 installed and an error message is displayed, we have some suggestions on how to resolve it. Below...

• By:JessikaV
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• inNotebooks Knowledge Base
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• Apr 8, 2022

Hi all, Fix Windows 11 issues or how to make sure you won’t miss out on quality fixes for Windows 11. In a continuous effor...

• By:JessikaV
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• inNotebooks Knowledge Base
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• Mar 10, 2022

The problem with CxUIUsvc (Conexant SmartAudio service) using the laptop processor in a high usage. There some procedures co...

• By:RodrigoB
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• inNotebooks Knowledge Base
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• Aug 14, 2021

Hey everyone, Hope you're all doing great!😁 It has come to our attention that some of you have been facing issues about wi...

• By:MatheusH
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• inNotebooks Knowledge Base
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• Apr 26, 2021

Great News! We have introduced a new experience in the Software download pages for select computing products. Using this new...

• By:FunctionONE
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• inNotebooks Knowledge Base
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• Dec 16, 2020

Hello everyone,1 - Changing the HP Support Assisant password: Please login to your HP Support Assistant account (HP account)...

• By:Mans
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• inNotebooks Knowledge Base
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• Nov 3, 2020

Once again, it's that semi-annual Update-the-PC-to-the-latest-Win10-version time.But this time, it is different -- in a sign...

• By:WAWood
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• inNotebooks Knowledge Base
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• Oct 24, 2020

1- Test performed on the HP ProBook x360 laptop offered by HP!Hello everyone,Professional Laptop HP - Update the BIOS manual...

• By:Mans
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• inNotebooks Knowledge Base
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• Oct 21, 2020

Hello everyone,I have the message below with my HP ProBook x360 435 G7 since I upgraded to Windows 10 version 2004. When I l...

• By:Mans
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• inNotebooks Knowledge Base
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• Oct 21, 2020