How to edit Poly Lens admin Phone config_files attributes?

[JBvoiceGuru]

In Poly Lens, how do you edit the default config_file attributes for a policy, so that a secondary server config files can be grabbed along with poly lens? This is for utilizing poly lens for management and software updates, but the phones register with a hosted pbx get the config files needed for line registration from the secondary server provisioning server? Is this possible, or what is the best solutions for this. We are using netsapiens as our PBX, which has its own provisioning server, but I would like to utilize poly lens for visibitiliy and management as well? 

[M_Salman]

Hello @JBvoiceGuru, Welcome to the HP Poly Support Community.

Thanks for reaching out about your query regarding the Poly device.

It looks like this may need direct support from our technical team. I encourage you to contact HP Support, where our engineers can take a closer look and help sort it out. You’ll find the contact link below.
https://support.hp.com/us-en/poly

Take care and have an amazing day!

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Salman

[JBvoiceGuru]

Is there not a way to use poly lens cloud along with a pbx provisioning server to utilize device management and firmware updates from poly lens cloud, but get line registration details from the pbx provisioning server? 

[Meghana_10]

Thank you so much for your response @JBvoiceGuru 

We regret to inform you that we may not be able to provide you the pbx provisioning server. However we suggest that you contact our technical support team at https://support.hp.com/us-en/poly so that they can assist you. 

Take care and have an amazing day! 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Meghana