Poly Lens - VVX AlertInfo

[bakerds]

Is there a way to add custom config to Poly Lens? We need to configure the following for VVX devices, and I cannot find equivalent GUI options in Poly Lens:

<voIpProt.SIP.alertInfo
    voIpProt.SIP.alertInfo.1.class="autoAnswer" 
    voIpProt.SIP.alertInfo.1.value="Ring Answer"
    voIpProt.SIP.alertInfo.2.class="autoAnswer" 
    voIpProt.SIP.alertInfo.2.value="Auto Answer"
    voIpProt.SIP.alertInfo.3.class="default" 
    voIpProt.SIP.alertInfo.3.value="" >
</voIpProt.SIP.alertInfo>

[SteffenBaierUK]

Hello @bakerds ,

Welcome to the HP Poly community.

This is just a Peer-to-peer community forum and not HP Poly Support. We are all just Volunteers.

I suggest you check this:

• https://info.lens.poly.com/docs/import/import-migrate

If no other volunteers reply, I suggest you contact the HP Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

[bakerds · Accepted solution]

For the next person who stumbles across this thread...

You can import a Device Models template, merging new XML settings with your existing policy. Use a CSV file like this: 

device_models	voIpProt.SIP.alertInfo.1.class	voIpProt.SIP.alertInfo.1.value
VVX 311 | VVX 411	autoAnswer	Auto Answer

This is equivalent to:

<voIpProt.SIP.alertInfo
    voIpProt.SIP.alertInfo.1.class="autoAnswer" 
    voIpProt.SIP.alertInfo.1.value="Auto Answer">
</voIpProt.SIP.alertInfo>

Imported settings suddenly appear in the Poly Lens GUI and can be modified, complete with text descriptions and enumerated options, indicating that Lens has the full device configuration schema built in. Why those options can't be displayed or added in the GUI without first importing a CSV file, who can say.