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A_Gayathri
HP Administrator
‎06-26-2025 01:41 PM
Views : 33
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If you encounter the 0xb90c05a4 error on your OfficeJet printer,
Here are some general steps you can take to attempt to fix the issue:

  1. Turn Off and Restart:

    • Turn off your printer and unplug it from the power source.
    • Wait for about one minute.
    • Plug the printer back in and turn it on.

  2. Check for Paper Jams:

    • Open the printer's access door to check for and remove any paper jams.
    • Ensure that the paper path is clear.

  3. Check Ink Cartridges:

    • Open the printer’s cartridge access door.
    • Ensure that the ink cartridges are properly installed and that there are no obstructions.
    • If necessary, reseat the cartridges.

  4. Update Firmware:

    • Check if there are any firmware updates available for your printer model.
      • Learn how to find and install firmware updates by clicking here

If you still have questions, please explore our printer categories/boards for a solution from the community members or simply click here to sign up & start a new conversation.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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