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‎05-02-2024 12:13 PM

HP Recommended
Product: HP Photosmart 7520 e-All-in-One Printer

Black ink wasn’t printing all of a sudden even thought I still had ink. Replaced all the ink cartridges and cleaned the print head. Still doesn’t print black but I noticed the black ink leaked inside the printer. I cannot find a way to speak with a human agent either. Can someone please tell me how to reach a real person to help me with my issue since I have exhausted all the things I can do myself. 

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1 REPLY 1

‎05-03-2024 03:10 PM

HP Recommended

Hi @Lisa1020 , 

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Black ink leaking inside the printer. Not to worry I will help you to get a resolution to resolve the issue.

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 
 

Gaya1238

HP Support

Take care and have a good day.
Gaya1239 – HP Support.
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