HP 9015 has not been a reliable product.

[Miraculous1]

The ink area has locked up and the ink cartridges will not move.   Even before that, the printer would tell me that ink cartridges were depleted -- when the copier had not been used and ink certainly had not been used.   I'm taking the unit to Best Buy for them to recycle.    Though I don't want to deal with this all-in-one anymore, I'd like for HP to be aware of the issues.

[Gaya1239]

Hi @Miraculous1, 

Welcome to the HP Support Community

I understand you are facing an issue with your HP 9015 has not been a reliable product.. Not to worry I will help you to get a resolution to resolve the issue.

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Gaya1238

HP Support